121 West 28Th Street, New York, United States - Chelsea
4.1
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Location
NEW YORK. United States. Address: 121 West 28Th Street. Postal Code: 10001.
121 West 28Th Street, New York, United States - Chelsea
Amenities
General amenities
Air conditioning
Designated smoking area
Disabled access
Elevator
Safety deposit box
Shops in hotel
Room services & amenities
Highchair
Parking Facilities
Private parking
General services
Wi-Fi
24 hour security
Multilingual staff
House Rules
100% non-smoking hotel
Business facilities
Business centre
Copying & printing facilities
Transport Services
Car hire
Dining
Restaurant
Breakfast
Buffet breakfast
Private dining area
Snack Bar
Reception services
24-hour front desk
Porter
Luggage storage
Wellness facilities
Fitness facilities
Conditions
Check-in/ Check-out
Check-in 03:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
American Express, Japan Credit Bureau (JCB), Diners Club, MasterCard, Visa
About this property
Location
United States>New York>Chelsea
Hilton Garden Inn Chelsea
Reviews
Tripadvisor Reviews (2718)
4.1 /5This average is based on 2718 reviews
Cleanliness
Sleep quality
Value
Service
Location
2
240briannazAugust 2026
BEWARE – Extremely disappointing customer service, a very suspicious experience, and a complete lack of follow-up!!!
I have never left a negative review in my life, but this experience was the most frustrating thing I’ve ever dealt with at a hotel.
My friends and I stayed here for a weekend in May. After housekeepi...
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H
howardw562San Francisco, California July 2026
Good & Bad
I apologized for my late review. I was there on July 15-20, 2026 (5 days/nights for H. Wong in Rm. 2402). There were some good and bad. I will start with the good - great staff with excellent custo...
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A
andhewittscoresAberdeen, Aberdeenshire, Scotland July 2026
Wouldn’t use again
Distinctly average hotel.
Typical New York small room, air con was making an absolute racket. Poor.
Coffee machine not working. Poor.
BEWARE – Extremely disappointing customer service, a very suspicious experience, and a complete lack of follow-up!!!
I have never left a negative review in my life, but this experience was the most frustrating thing I’ve ever dealt with at a hotel. My friends and I stayed here for a weekend in May. After housekeepi...
show more