"Outstanding staff and fantastic location"
We stayed for 3 nights to celebrate a special anniversary. The hotel staff in every dept were outstanding. The room we originally booked was unavailable due to exec lounge refurbishment. The hotel staff were brilliant and more than made up for our nitial disappointment. A big thanks to Stanko for organising transfers and dinner for us and an alternative lovely room. We were welcomed on arrival by Zelika ( hope I remembered his name correctly) who was very attentive throughout our stay. I would also like to mention Damir in the restaurant who went out of his way to provide great service and advice regarding places to visit in the old town. The room was very comfortable and well equipped and will be even better once the hotel reopens following refurbishment. We saw one of the rooms already done and it looked amazing. Breakfast and dinner were both extremely good.Dubrovnik is a lovely place to visit and we can’t wait to return for another stay at this hotel. I hope current staff are retained/ re-employed as they were all outstanding.
"Grand old hotel is dated"
The bar is lovely , the beds comfy , the breakfast bountiful but the pool is dated and the rooms, though large are very stained and dated. The hotel recognized the problem and made a slight price adjustment but
"Wonderful Hilton Imperial Dubrovnik"
We have just returned from a week at the wonderful Hilton imperial in Dubrovnik. We would highly recommend it. It has a long history in The location could not be better as it is 2 minutes from the old town gate. The hotel has beautiful spacious rooms. The staff are so friendly and helpful. Nothing was a problem. We had half board and the meals were excellent.
I stayed at this hotel for a week. I celebrated my birthday there and the staff made it special for me. The location is great and the employees were magnificent!!! We had breakfast every day and the waiters were always there for any of our needs from Dana at the Bar to Damir at the pool they all gave outstanding customer service!!!! I will defenitely stay at this Hotel again!!!!!
"Fantastic location but abit lacking"
We stayed at the Hilton for the great location which is just a stone throw from the gates of the old town. The service at the front counter was the usual Hilton standards. Our room had a bad sewage smell and when we requested for a change, we were immediately given another room. We had an early day trip the next day and the very nice staff prepared take away breakfast for us to bring with us on our trip.Breakfast at the hotel was sufficient with quite a huge variety. Overall, the hotel had great service but the furnishings and look was quite dated and rooms were a little dark. Price was on the high side but for the location, it was worth it.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM
Please note that the hotel is under renovation works until 15 June 2017. There might be some disturbance between 10:30 am and 4:30 pm.