Conveniently located near ski facilities, this Saint-Veran hotel is in the mountains, within the vicinity of Chateau-Queyras and close to winter activities such as skiing lessons and sledding. Area attractions also include The Gallery at Chateau-Queyras.
of TripAdvisor Travelers recommend this hotel
i had a wonderful massage from emilie, at a moment's notice. she couldnt have been nicer, and the massage was very nicely priced, too. the spa is great - indoor/outdoor pool, with a view of the snowy mountaintops. great sun deck with chaises longues, a good steam room, a good sauna. and the bedroom wasnt bad, either!
We decided to go follow the 'Tour de France' cyclists so we were travelling by motorcycle. We were welcomed with a non alcoholic cocktail and the receptionist was very nice to us. The reception area is very nicely decorated and welcoming. We were staying in one of the superior suits which was spacious (as expected) but the bathroom temperature was excessively HOT, it was literally like going into a sauna. Even after contacting the personnel and we went out for hours, the bathroom temperature remained boiling. It seemed that the mirror had some kind of anti-fog censor or something that every time we switched on the bathroom, the temperature boils up even more. Such a pity because it is a really nice hotel but we will never pay €300 + tax for a room that felt like sauna all the time. We had to open the window at night to lower the temperature until we had to wake up again when it started raining to close it. Really a pity!
"Client is king... or not'"
This is not a bad hotel. It is secluded and pretty far from any civilization but it looks good, the bars are really trendy, the rooms are spacious and clean. But it has its flaws... Foodwise this hotel offers a Michelin star restaurant which is pretty expensive but I'm sure the food is excellent. We didn't eat there unfortunately because of some stomach problems I had. The other restaurant, the bistro is closed on Sunday evenings. This is unfortunate if you are looking to eat something less pricy because the village has only two other restaurants of which one is closed as well on Sundays. In the bar you can get some meats and cheeses or a club sandwich. We arrived pretty late on a Saturday after a hell of a drive through the Alps and had decided not to stop anywhere to eat, so we wouldn't arrive in the dark. We knew there were two restaurants in the hotel and thought we were able to get a table for two in one of them. But when we arrived we got the news that both were fully booked and didn't had any possibilty to serve us any food. Only a table in a restaurant in town (not far, admitted but we were dead tired and didn't want to drive nor walk anymore) were they able to book, at around 9pm. We declined and decided to go to the bar where we could get a plate of meats and cheeses... think again, they were all out! So we ended up with club sandwiches with chips... honestly, in a town so secluded and with so less to offer, the least they could have offered was some real food... if not in the restaurant, why not any other place (room or one of the two bars') Breakfast is not worth its €19... tables weren't cleaned fast enough and we had to ask for our coffee (even with three staff members in the morning) and when we got our drinks the waiter didn't even notice we had no cups to drink from... something tells me they were in over their heads... the food at the buffet was good but there just wasn't much to go for (were we a bit too late maybe or didn't they had any time to refill meats and orange juice') Service is pretty weak, the staff at the bar and in the hotel is cold and reserved, apart from staff at the reception (Anthony, merci pour le bon acceuil!) and the supporting staff (cleaning ladies and gentlemen, electriciens...) were alway friendly when they passed us in the hallways! Wi-fi is not all too good either (once on the bar terrass on the sixth, it's completely gone. Worth mentioning though (it doesn't all has to be negative, I know) is the location! Surrounded by mountains, the church bells of the little church every hour, the people in the village... they add to a certain magic! And I'm sure that this hotel is a perfect location for skiing and hiking! All in all not a bad experience, but maybe a course of 'how to behave towards clients' may be needed for certain staff members! We pay enough to stay here and to be treated at least with respect. I do believe (and this is not only in this hotel btw) that clients aren't always king anymore...
Skied in for Drinks sunny Terrence - service correct but curt. When visiting the toilet I was asked to remove my ski boots ' Only hotel in a ski resort I've ever had to remove ski boots to visit facilities............. had to walk through bar and toilet in socks Not so chic Hotel!!!!!!...... Bad service
"Worth the Drive"
We flew into Geneva and then made the relatively long drive to St. Veran with a number of switchbacks along with great scenery. This town, reported to be the highest in the French Alps lives up to its reputation as one of the most scenic as well. Since we were there in September, we were pleased to find numerous well-signed hikes available The hotel is built in such a way that it fit’s into the town in spite of its relatively large size. Given the layout amongst several buildings at first it is a bit confusing to navigate but we figured it out quickly. The hotel is modern and up to date with incredible views. The short form pros and cons are: • Pros: o Up to date comfortable rooms with great views o Excellent food o Fabulous bar patio area o Great bar o Friendly caring staff o Beautiful pool, hot tub sauna and steam room • Con’s o Navigating the hotel o Rooms are a bit tight o Erratic Internet connection • Don’t miss: Fondue dinner
Credit cards accepted by the hotel: Visa - MasterCard - American Express
Check-in: 4:00 PM , Check-out: 11:00 AM