of TripAdvisor Travelers recommend this hotel
"Excellent classic hotel with wonderful service"
This was our first time at the Chinzanso, and we adored it. Its a more classic looking hotel with old world charm, beautiful art, tapestry style curtains and antique style furnishings. The staff were attentive, thorough, and excellent. Great food, beautiful views of the city from our room, and overall an excellent experience. The gardens are not to be missed. This is more of a residential neighbourhood and is quieter than other tourist mainstays, like Shinjuku or Shibuya. Note: Do not dress sloppily, as even the guests at Chinzanso look respectable to match the environment. Also to be noted, the nearest train station is about ten minutes walk away. Its highly recommended that if you cannot read the station names, you purchase a JR Rail Pass some weeks before travelling to make your experience smooth (but only if you plan to use the train extensively, otherwise it is not worth it).
"Best hotel I've stayed "
This hotel is simply spectacular. We went there for our honeymoon and we were amazed by the great service, amazing room, beautiful gardens this hotel offers. The restaurants are also amazing(we tried all of them During our stay and it was just too good).
"A perfect place to stay in Tokyo if you want a peaceful and quiet retreat."
An oasis in Tokyo. Rooms a large and airy. The garden is beautiful and it adds to stay to take a strawl in the garden after a hectic day in Tokyo. Then there is the superb staff and great service too! I would like to mention the Mr Sol, director of guest service, who was very helpful all the time and secured us a dinner booking on our last night in Tokyo. Chinzanso Hotel is all in all a great place to stay...and I didn't even mention the spa area!
"Always welcome a return to Hotel Chinzanso"
Was back in Tokyo recently for business and had the pleasure of again staying here. Staff remember your name, the accommodation hits the mark with good size rooms, and request a garden view option offering a lovely start to the day. 5 minute taxi or 8 minute bus to the Yamanote JR line or short enjoyable stroll along the river to the Yurakucho subway line. Take in the afternoon tea if time permits. Many international hotel options in Tokyo, however this is one for those that have time to enjoy the hotel and is offerings. The spa and pool area have natural onsen water shipped in each week. Miyuki restaurant has offers fun teppanyaki spot and then take in the Yamachan restaurant in the neighborhood one night for dinner. In June they have the hotaru "firefly" and the autumn colours are very special later in the year. Look forward to my next return.
"Splendid hotel but slow check-in"
As others have indicated, this is one of the finest hotels you will ever stay in. Since other reviewers have done a fantastic job of extolling the hotel's many excellent features, I will concentrate on the extremely slow check-in. The check-in desk is small, only two men working when my associate and I checked in around 6 p.m. You take a seat and wait for them to call your name. After completing the registration process, you then take a seat again and wait for the bellhop to come and load your luggage. Once arriving in your room, you wait again for the bellhop to deliver your luggage. I had a similar experience at check-out. The clerk asked me to pay my mini-bar bill of 480 yen ($4.30) for a Coke, but I explained that I had left the money in the room. They had to verify that I had done this, which took quite a while. The report came back that I had left only 475 yen and that I owed 5 yen (approximately 4 cents). I didn't have any yen on me and had to hunt down my colleague for a coin. This whole episode delayed our departure 15 minutes, and it was all over 4 cents. But would I stay here again' Absolutely! The garden alone is worth a return trip.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM