Location
Located downtown, within the Magnificent Mile, the hotel links you to Blues, Jazz, shopping, irresistible cuisine, Grant and Millennium Parks, Lake Michigan beaches, Navy Pier and Michigan Avenue.
Amenities
General services
- Wi-Fi
- Wedding
- Babysitting
- Multilingual staff
General amenities
- Gift Shop
- Air conditioning
- Disabled access
- Elevator
- Safety deposit box
Cleaning Services
- Laundry facilities
Reception services
- Reception
- Concierge
- Luggage storage
Transport Services
- Airport transfer
- Shuttle service
Parking Facilities
- Private parking
- Valet parking
Wellness facilities
- Fitness centre
- Hairdresser
- Non-smoking rooms
Dining
- Restaurant
- Breakfast
- Buffet breakfast
- Bar
- Snack Bar
- Room service
- Vegetarian dishes
Business facilities
- Business centre
- Conference facilities
- Executive floor
House Rules
- 100% non-smoking hotel
Conditions
About this property
Reviews
- Tripadvisor Reviews (12825)
Ridiculous Loyalty Program
Hyatt’s Loyalty Program is terrible. I’m no longer a customer because of it. First they said I booked my stay through a third party. I explained that they own the company through which I booked my s...
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Like a old Motel 6
Like a old Motel 6 it is dated and not everything works in the room. When I raised a complaint they gave me a number to call. It is not a working number. I was also scammed out of $400.00 by them.
Sending Love to the ladies on the 3323 Room/Floor for Going Over and Beyond
Location and view were wonderful, prepare to pay for breakfast as this is not complimentary. The ladies who provided room service the week of July 7th through the 10th on the 3323 (West wing) deserve ...
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Exceptional Sleep and Convenient Location.
Great customer service. Great environment. My room was cozy, clean and quiet. There were a lot of people at the time but the elevator wait wasn't over bearing. Great experience for me.
won't stay there again
after staying 4 nights we decided to cancel our last 2 night, They also charged extra to get a river view window, and for a 1 hour check out. They actually charge you for everything