of TripAdvisor Travelers recommend this hotel
"What an amazing experience"
JUST WOW, this place is a palace 'literally'. Utterly beautiful building, spacious suites, excellent staff who were professional but really friendly and unbelievably helpful with getting tickets for events sold out on the internet, restaurant recommendations etc. The only hotel experience that I have had which comes close is the Savoy. HOWEVER this is better and you get to experience a beautiful city at the same time!
"A true Imperial experience "
Not a single complaint with this one so I will keep things simple. Location - 10/10 Staff -10/10 Cleanses - 10/10 Bathroom - 10/10 Amenities - 10/10 In Room Dining - 10/10 Comfort/Sleep Quality - 10/10 Consierge service - 10/10 We stayed in a suite with a king size bed, living room area, huge bathroom with a jacuzzi. Jacuzzi kind of cought us by surprise but it was blended in pefrctly. Do try the Imperial Torte, unlike the Sacher Torte, this one is a propet cake! Comining tradition and modern touches make this hotel a gem worth visiting again! Cheers
"Now that’s a palace "
A good two blocks away from Kaertnerstrasse, Hotel Imperial probably retains the title kaiser of hotels in Vienna. Former guests include the Queen and the Japanese emperor so I guess we picked wisely. Room was extremely spacious (as most palaces will be I’m guessing) with a small foyer with closets. Loved the marble bathroom! Room had a proper living area and a bed was huge. Chandelier was beautiful enough to evoke fits of spontaneous singing of “chandelier chandelier!” Upon entry. Imperial torte tastes much better than Sacher torte too. Heard the palace is getting some rooms renovated. Staff and concierge on par with Venice’s Hotel Danieli. Would love to go back soon.
"One of the most amazing hotels I’ve been to"
So.. it was a mistake when I got to this hotel by booking without an option to cancel - but it’s one of these “beautiful mistakes”. The building is stunning! The service was amazing !!!! So why 4 and not 5' Well... I paid about 400 euros(!) a night but when I got there I found out it DOES NOT INCLUDE BREAKFAST, I mean.... the minimum I would have expect to have include is breakfast, even continental- coffee or something, they wanted a daily 40 euro more for a breakfast . There wasn’t even a kettle to make yourself coffee in the room - which was also smaller than expected , it wasn’t like the ones I saw in the pictures , it was totally different (attached photos) So basically I paid for only bed. Other than that- I’ve ordered a ticket to the ballet from the lobby fest and never noticed that they charge 25% commission for it! Which summed up to 100 euros for 2 tickets. I think they can charge less - 25% is a lot! But don’t get me wrong - I felt like a princess! The place is magnificent! The bar area is stunning!!! And the service was so pleasant and helpful!
"Wonderful place to go for a drink!"
Popped in on a cold and wet december night - and found an oasis of calm in the bar. A beautiful salon with huge chandelier, excellent piano player in the corner, a stunning xmas tree, excellent drinks (and not too pricey - 14 euros for cocktails) with free nuts and tap water, great service, very comfy arm chairs. Just sitting there with my wife made us feel special - and we LIVE in this city so are used to grand places! Will definitely go again.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM