of TripAdvisor Travelers recommend this hotel
"A Splendid Hotel"
My stay at the Imperial, Vienna was amazing for the entire four days; right from check-in to check-out. The check-in staff greeted me with a sincere welcome and the room allocated was stunning in every way. It was spotless, gorgeously decorated, and had a small balcony with a great view of the street below. This has to be the grandest dame in all of Vienna. The staff are helpful and always ready to assist. What struck me was the sincerity of all who work there and the tremendous pride in which they hold their positions. I would certainly stay there again and would recommend it without reservation.
This is a stunning refined hotel. Had an issue with our booking that was sorted the next day by Christopher Tekin (sp'). Sorted professionally and beyond our expectations. Such genuine customer service is rare nowadays. Stunning public areas and suite. Rooms were spotlessly clean. The pianist in the bar is a delight to listen to - such talent. The location for this hotel can't be beaten. St Charles Church is at the back of the hotel. We went to one of the concerts there. The music was divine in such a beautiful building. The next road takes you to Belvedere Palace. Go the other direction and head to the heart of the inner district and another leads to the Museum Quarter and so on. Will be back.
This is a beautiful, first class hotel. It is located in a perfect location close to the Vienna Opera House. The staff is wonderful. They helped us get some last min tickets to the Opera and the Spanish riding show. I would highly recommend it to anyone.
"A classic five star experience"
Every major city has one or more five star hotels where the ambience is unique, the service exemplary and the facilities as good as you could hope for. The Imperial is certainly a Viennese example of the type. It is set in a convenient central location minutes from many of the major galleries and attractions; the interior spaces are delightful, grand but comfortable; the staff are friendly and obliging; the rooms are sumptuous and well serviced; the food is as good as any that we ate in the city and at comparable cost. None of this comes cheap but we left after four nights feeling that we had had good value.
Quit nice place in Centrum , where to have coffee and cake , also lunch . Prices are more then fine. It looks from outside that very expensive , but no . Service is very nice and elegant - High level.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM