Hotel Lapad is located in central Dubrovnik, close to Gruz Harbor, Pile Gate, and Onofrio's Fountain. Nearby points of interest also include Franciscan Monastery and Orlando's Column.
of TripAdvisor Travelers recommend this hotel
"Enjoyed our time here"
Good location. It is about a 10 minute bus ride from the old town area so as well as being on a very pretty harbor it was a lot less crowded and still easy to get to the old town. I found the hotel breakfast to be good and also had dinner one night, which was also enjoyable. There are also several good little restaurants nearby, easy to walk to. The room was really nice, with lovely big windows and well appointed, immaculately clean bathroom. Very professional, pleasant staff.
My husband and I stayed at Hotel Lapad for a week in October 2017. From beginning to end, the staff were all very professional, courteous and helpful. Our room was quiet, clean, spacious and comfortable. We ate our evening meals at the hotel most nights during our stay and found a wide range of items to choose from, with a different menu each night. Each meal was enjoyable and we especially loved the cake selection! The hotel is conveniently located with lovely views of the marina and within short walking distance to Sunset beach where we loved to sit with a drink watching the sun go down. There is also a frequent bus to the Old Town. From the hotel reception, we were able to purchase a 3 day pass to visit some of the attractions in the Old Town which included six bus journeys. To conclude, we cannot fault Hotel Lapad and would not hesitate to recommend the hotel to others wishing to visit Dubrovnik.
"AVOID USING DUBROVNIK WEDDINGS"
Your wedding day is supposed to be the best day of your life, but unfortunately that is not how I will remember mine. I need to make it clear that the hotel itself and the staff were fantastic, especially Kiko and Kristina. Unfortunately though, Hotel Lapad was the venue for my wedding celebration and I wish to warn other people about using Dubrovnik Weddings. When I first met Nina, my wedding planner, I thought she was amazing, and I cannot fault her or her team up to the wedding day. However, on the day it mattered most, Nina was not the amazing person I had met: she was unavailable and unprofessional, and not what a bride would expect from her wedding planner on her wedding day, or the aftermath. I arrived at the wedding venue with my bridesmaids and mother at midday but Nina wasn’t there and I couldn’t get hold of her. Nina had organised the make-up artist to arrive at 13:30 but she didn’t show up. As I still couldn’t get hold of Nina, I went to speak to the venue manager. He told me that he too had expected Nina at 12:00 and was unable to get hold of her. This just added to my anxiety and upset and all I could do at this point was cry. It was bad enough that no one could get hold of my wedding planner, but I never thought my mother would have to see me cry on my wedding day- how embarrassing and upsetting. Nina finally got in touch around 14:00- well, she had one of her team send me a WhatsApp voice note - to inform me that her and the make-up artist were on their way and not to worry. That message came a bit too late. The make-up artist arrived around 14:15 and despite seeing my red, puffy eyes from all of the crying, she never once apologised. In fact, I am not even sure she knew she was late. The make-up artist being late had a knock-on effect for the rest of my getting ready. My hairdresser arrived at 14:30 but had to wait until the make-up artist had finished to start my hair. Because she had lost half-an-hour, she told me that she would not be able to do my hair the way we had previously discussed as now there was not enough time: the ceremony was due to begin at 15:30. Obviously this upset me but I just decided to deal with it as I didn’t want to cry again. Another thing that was upsetting me was that I had organised with Nina for the photographers to come and take pictures of me and my bridesmaids getting ready. Nina arrived with the photographer at 15:25 and didn’t even bother to apologise for not being available when I needed her. At this time, obviously my bridesmaids were ready to go, so I have no pictures of me and my bridesmaids getting ready together. There were also several hiccups throughout the wedding ceremony but I will only mention the main ones. The first was the seating chart. I made/purchased a lot of the decorations for my wedding but the one thing I was unable to sort was the seating chart as it would be too much hassle to travel to Croatia with it. I sent Nina a picture of what I wanted and asked her if she could recreate it. Of course she said yes, and so I left it with her. What was produced was awful. The names of the guests were hand written and there were spelling mistakes within these and the table names. For example, the ‘d’ was missed off the end of ‘New Zealand’. It just looked very cheap and tacky. I had organised for my friend to play the fiddle for me during the ceremony. This did not happen as Nina forgot to introduce her so we had to arrange a different time for her to play- not ideal. In addition, we had previously agreed that my husband and I would pretend to sign a marriage book so we could have some pictures. Again, this was also forgotten and by the time Nina realised she had forgotten this, the photographers had left so there was no point. Although I was disappointed in Nina’s organisation on the day, it was actually the treatment I received after the wedding that shocked me the most. Nina owed us money and arranged to drop this off to us whilst we were still in Dubrovnik. She agreed that we would be refunded in euros as that is what we paid in, and that way we wouldn’t lose out on the exchange rate. Despite my efforts to contact her before we left Dubrovnik- I sent emails, messages, WhatsApps- the refund did not take place as agreed. In fact, it took Nina just over four weeks to reply to any of my messages, and this was only after I had contacted her husband to check that she was okay. We were refunded by her husband who sent us UAE dirhams. Even if you are the busiest person in the world, it does not take two minutes to send a message or call someone to let them know that you will be in touch once you have the time. I had no idea what was happening with the refund, with the photographs, or about the complaints I had raised regarding my wedding. I felt completely ignored. When she finally did get in touch, she claimed that her email account had been playing up. Regardless, she had my phone number. She later gave me the date she would arrive back in Abu Dhabi and asked me to meet her to discuss my experience because she “cared” about us. I agreed to meet her and asked that she get in touch when she returned to Abu Dhabi. It has been five weeks since Nina returned to Abu Dhabi and I have still heard nothing, even after an email I sent. Luckily we received the photographs and most of them were lovely. My only issue was with the ones that we went into Old Town for. As it was Dubrovnik’s peak season, the Old Town was swarming with tourists. I told the photographer that I didn’t want random people in the background of my pictures and he told me that he could photo-shop them. Unfortunately this was not the case. When I questioned this, the photographer seemed to think I had misunderstood him, and what he meant was that he would “try his best” to avoid people. Had I known this from the start we would have had our photo-shoot somewhere else. I asked if there was anything he could do to alter a handful of my favourite pictures and he said no. He did however offer to send me those files so I could find someone else to pay to photo-shop them for me. I was willing to speak with Nina about my experience with her company and hopefully rebuild what started off as a positive relationship. However, it is clear to me now that there is no need for her to do so, she already has my money. Admittedly, my wedding experience was not the worst but it was definitely not the best by a long shot, especially the treatment I received afterwards. I would hate for anyone else to have to be left feeling the way that I have and that is why I have chosen to share my review of Dubrovnik Weddings. Unfortunately, I cannot recommend them.
"Nice Rooms, helpful staff good location"
We stayed here for 4 days in October. The hotel is a lovely building close to the harbor and an easy walk or bus journey to the old town. The rooms were a good size, nice modern decoration, Good roomy bathroom and a nice balcony/terrace outside. Breakfast was good with a large selection of options. The staff on reception are extremely helpful.
"Lovely hotel in Dubrovnik"
Spent first 2 weeks in October 2017 in this fabulous hotel. rooms were spacious comfortable and had a side view which looked over the marina. Staff were very friendly and attentive and nothing was a bother to them. The restaurant was well laid out and there was an excellent choice of food. It had a good bus service into the Old Town. I would recommend this hotel to anyone going to Croatia.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM