HOTEL LOI SUITES RECOLETA Luxe

Hotel was booked by travel agent in Australia and was highly recommended. We can see why. The service on check in was excellent. The foyer is great. The rooms have been renovated nicely and have a charm to them. We had interconnecting rooms. Breakfast had a hood selection and was served in a great Parisian style room with a glass roof. The gym was ok and the kids loved the pool. In terms of location it is superb especially with kids. Great restaurants and the shopping centre all very Close as is the cemetery and park.

I came to Bueno Aires to board a South Antarctica cruise and the tourist agency booked me into this hotel for two nights. Its location is perfect with a mall next door (where I had my Mcdonald's dinner the first night), and the Plaza Francis as well as the Recoleta Cemetery are both within walking distance. The room was a suite (for a single like me), larger than I expected and well furnished. Everything was clean and well maintained. Breakfast buffet was also good despite of a lack of varieties, but then the breakfast area was spacious, very airy and treed. Unfortunately because of some mistakes in booking, the cruise company had to move some of us to another hotel for the second night. Would have no reservation using this hotel again if I come back to Bueno Aires in the future.

The rooms are renovated with taste and very comfortable. Breakfast was very good in a grandiose veranda. Kids could swim in the pool. The hotel is very close to the cimetary. Staff could be a bit more enthusiastic at front desk. Not so far I recommend an excellent and beautiful restaurant: Fervor at Posadas 1579. Also for a less expensive experience, very close is the Rodi bar for a good lunch.

We decided to stay in the Recoleta district because it is more lively in the evening than Centro. Our hotel location was perfect. The Recoleta Mall is half a block away (open until 10pm), and there are lots of lively restaurants and pubs around the corner on Junin. We never had trouble getting a taxi. Our Junior Studio room was clean and comfortable -- a king-sides bed, big desk, and 2 big chairs. Our room faced the street, but the double-pane windows blocked 90% of the noise. Nice breakfast buffet, really good WiFi service.

PLEASE READ CAREFULLY, IF NOT YOU WILL GET SCAM BY THIS HOTEL. We reserved through booking on the exact same day of our arrival. 15 minutes later we were at the front desk of this supposed 5 star hotel which does not even match a 2 star hotel. We got the keys of our two suites and someone took us to the rooms. As soon as we got upstairs and entered the rooms, we were choked by the low standard of the rooms. The rooms do not look like the pictures online. Our big surprise was to find a room in a state that is shameful for a 5 star hotel. The rooms looked old and not at all like the pictures. They were dirty without any maintaining. There was dust everywhere and the worst part was the bathroom. In one room there was some dry piss on the toilet and in the other room there was some men excrement still in the bottom of the toilet !!!! The beds were single and we expected double beds. The supposed Jacuzzi in the rooms did not work. Even the electrical plugs were not close to the beds but near the windows. We directly called and ask for someone to come. After 20-25 minutes of waiting, we went down to tell them that in these conditions we will not stay They looked for other rooms, which was OK for us but none were available. The staff, and the manager on site this night said that it was OK to leave without charges and even gave us a bill with the only two waters we took in the minibar. We had to book another hotel and take all our luggage there. We were in BA for my brother's bachelor. We were looking for something nice and expected to relax but we did not expect this kind of trouble The worst is that the hotel charged us anyway and send us an email the next day saying they will charge us and treated us like thieves and liars. Why in the world would we have cancel the reservation if the hotel was great ' Why would we have left if they told us they will charge us ' Please be stay away from this hotel and find a better place to enjoy BA best Norman