HOTEL NH COLLECTION FIRENZE PORTA ROSSA Luxe

Spent 9 days in NH Collection Firenze Porta Rossa earlier this month (June 2017). Can't speak highly enough of the attention received at this hotel from our check in to our check out. The first-class breakfast which gave us a super start to each day, and where we were very well attended by Artemisa, Vale, Cris and Irene. In addition, I'd like to mention all the very helpful staff at reception and the housekeeping staff. Another touch very much appreciated was the recognition given to our wedding anniversary which fell during our stay - with Prosecco and chocolates! The Hotel is in an excellent location and within walking distance of many of Florence's main attractions and is a beautiful historic but modernised building which still retains its beautiful original features. We highly recommend this Hotel to anyone visiting Florence!

This hotel was very, very comfortable. Walking into the lobby, it felt like the historic hotel it is - beautifully and elegantly appointed, with high ceilings and lush furniture. Also, it smells like truffles, because of the truffle-themed restaurant off the lobby, but this is heaven to me! We rented a junior suite, which was gorgeous and built into a "historic" part of the building. The living room was built into what appear from the inside to be part of the historic brick walled tower - super COOL! The rest of the room was modern with great amenities. The service was great - they had great restaurant recommendations - and the location is superb. No more than 10 minutes walk from every major attraction. Just great. Highly recommend!

The good: Location - Excellent. The hotel is within easy walking distance of all of Florence's popular attractions and there are plenty of places to eat nearby. Great atmosphere / great area. Hotel staff - Without exception, everyone was extremely polite and really helpful, whether those on the front desk, porterage, or the breakfast team. A genuine and big thanks to you all. Cleanliness - no issues whatsoever. The ONLY downside - we were in room 126 and this did receive a lot of noise from the street, even into the early hours. NB: We took a train from PISA airport and then a taxi (10 Euros) from the train station to the hotel. It is only a 10/12 minute walk from there in reality, but that's once you have got your bearings.

Located on a centric street in Florence, this Hotel is about 5-10 minutes walking from Ponte Vecchio and Palazzo Vecchio. Staff very friendly and always willing to lend a hand in what may be necessary. The room we stayed in was very spacious with high ceilings and separated into two rooms: the bedroom on the one hand and a living room that invited to relax, reading and rest after a day of intense visits. It has snacks that are changing day to day and coffee machine to be served. Staff very efficient, we broke the dryer and fixed it within minutes. On the ground floor of the Hotel NH is the "Truffle Experience" restaurant for truffle lovers, which has good discounts for guests. Breakfast very varied and complete.

When I first walked into the hotel I was a bit concerned because the lobby doesn't do it justice! The room are clean and modern with a great bathroom that is quite modern. The staff is kind and attentive. Thank u to Veronica for the great dinner suggestion and your help with the rooms. I will definitely recommend your hotel to friends coming to Florence. Oh wait and the breakfast has a wonderful selection and very hard working staff. Thank u for a wonderful stay!