I really like this hotel. It is very comfortable, the service is good, the rooms are soundproof. The location is very convenient, close to Powell St BART. It is a title above my price range but it is definitely worth it if you can get a deal.
"Great escape from the big city... in the big city"
I've started staying at the Hotel Nikko on business trips when I can. The staff here is always friendly from check-in through check out. The maid service goes above and beyond. The gym and pool/spa/deck areas are top-notch and a great way to start the day. The only possible drawback to this hotel is it's physical location: it sits in between "Union Square" and "The Tenderloin", both of which have their fair share of "vagrants" This is a problem with SF itself and not Nikko, but travelers should be aware of this.
"Good downtown location"
The hotel was located within a few blocks of Union Square and Westfield Mall. At night, a block away from the hotel there were a few rather sketchy people on the streets. The room with 2 queen beds was spacious. It would have been appreciated if there was complimentary bottled water in the room. The beds and pillows were comfortable. We did not eat at any of their restaurants.
"Great pool area. Excellent concierge service."
Concierge service was particularly helpful and friendly. I really got value out of the pool and gym area. The central location downtown made it easy to get anywhere and it was an easy walk to the BART/Subway system. I would definitely stay there again.
"Clean and Convenient"
Rooms are clean but very small. Bed was a full size not a queen. Bathroom had a great shower. You have to pay $25 per day to use the gym which is annoying but the norm for hotels today. I would stay again!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM