Location
Hotel Xcaret Arte is situated just south of downtown Playa del Carmen on the Riviera Maya, along the Caribbean coast. It provides convenient access to Xcaret Park, Quinta Avenida, local shops and restaurants, with Tulum and Cozumel also within easy reach. The resort is approximately 60 km (50 minutes by car) from Cancún International Airport, ensuring effortless access for travellers.
Amenities
General services
- Wi-Fi
- Wedding
- Wedding services
- 24 hour security
- Free WiFi
- Multilingual staff
- Honeymoon
- Doctor on call
- Exclusive events
- Fire safety compliant
Reception services
- 24-hour front desk
- Concierge
- Currency exchange
- ATM/cash machine on site
- Early check-in
- Late check-out
- Express Check-in / Check-out
- Luggage storage
- Tour organisation
- Tourist information
General amenities
- Air conditioning
- Elevator
- Garden
- Gift shops or newsstand
- Safety deposit box
- Terrace
Cleaning Services
- Full service housekeeping
- Dry cleaning
- Laundry valet service
- Ironing service
Dining
- Vegan menu options available
- Restaurant
- Gourmet restaurant
- Rooftop bar / restaurant
- All-Inclusive meal plan
- Breakfast
- Buffet breakfast
- Bar
- Pool bar
- Snack Bar
- Swim-up bar
- Lounges & Bars
- Cafe / Bar
- Room service
- 24 hour room service
- Coffee shop or cafe
- Food & Beverage outlets
- Afternoon tea
- Themed dinnner nights
- Alcoholic beverages
- Vegetarian dishes
- Wine cellar
Entertainment & Leisure
- Ecotours nearby
- Birdwatching nearby
- Boat tours nearby
- Pool umbrellas
- Guest education on local ecosystems and culture
- Beach
- Beachfront
- Beach club on site (surcharge)
- Beach towels
- Beach umbrellas
- Swimming pool
- Outdoor swimming pool
- Infinity pool
- Pool sun loungers
- Excursions
- Entertainment staff
- Evening entertainment
- In-house entertainment
- Live entertainment
- Concerts/live shows
- Art gallery
- Library
- Nature reserve
Parking Facilities
- Private parking
- Valet parking
- Free self parking
- Uncovered parking
- Secured parking
Wellness facilities
- Spa treatment room(s)
- Spa / Wellness Packages
- Wellness facilities
- Massage
- Beauty & skincare treatments
- Couple's treatment rooms
- Facial treatments
- Aquatic center
- Hot tub/jacuzzi
- Sauna
- Steam room
- Turkish bath
- Spa Lounge / Relaxation Area
- Fitness centre
- Fitness classes
- Beauty salon
- Non-smoking rooms
- Locker room
Room services & amenities
- Stunning views
- Daily maid service
- Heated guest rooms
- Wakeup service
Transport Services
- Free airport transportation
- Airport transfer
- Ferry
- Taxi
- Car hire
- Car with driver
- Electric car charging station
- Shuttle service
- Free ferry terminal shuttle
- Shuttle to local attractions
- Free theme park shuttle
House Rules
- 100% non-smoking
- Adults Only
- Children not permitted
- Eco-friendly hotel
- Small pets allowed
Business facilities
- Meeting rooms
- Business centre
- Conference facilities
- Copying & printing facilities
- Meeting/Banquet Facilities
Sports & activities
- Sailing nearby
- Swimming nearby
- Water sports equipment
- Bike rental
- Cycling
- Snorkeling
- Waterslide
- Watersports on site
Conditions
About this property
Reviews
- Prestigia Reviews (1)
- Tripadvisor Reviews (6218)
Great slice of paradise with equal parts relaxing and fun activities
We had a great experience at Xcaret, the service was amazing and we loved all the pools and restaurants. Especially the Pyramid Rooftop where Alexis especially was incredibly helpful and considerate o...
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Beautiful and relaxing resort
Nice facilities and service. Special thanks to Alexis Jazmin and Brenda at the pool.
Excelente
We had an excellent stay. From the time we stepped foot on the resort, we were offered popsicles and refreshing towels. From that point on, the service has been top notch. Jazmin, Alexis, Brenda and R...
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Incredible Resort!!!
We had an absolutely incredible experience at this resort. Special shoutout to the rooftop pool service, specifically Uriel, Juanita, Ki-ki, and Merzy. We enjoyed some delicious food poolside, cooling...
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Great staff!
The staff, particularly Alexi, Jazmin, and Brenda, were amazing to us during our time here. They served great drinks, were very friendly, and made us feel special on our honeymoon.