Select your room
Ocean Front One Bedroom Master King Suite
1033 sq ft1 King Bed Suite
473 sq ft
Tropical View Double
473 sq ftOne Bedroom Master Suite King
1033 sq ftPresidential Suite
1582 sq ft
Ocean Front Swim Out King Suite
678 sq ft2 Double Bed Suite
473 sq ftOcean View King Suite
473 sq ftTropical View King
473 sq ftOcean Front Private Pool King
678 sq ftLocation
Hyatt Zilara Riviera Maya is a beachfront resort located in the Riviera Maya near Playa del Carmen, offering easy access to the area’s shops, dining, nightlife and nearby attractions such as Fifth Avenue and regional eco-parks and archaeological sites including Tulum. The resort is approximately 48 km from Cancún International Airport (CUN), with a transfer time of around 40–45 minutes by car.
Amenities
Room services & amenities
- Stunning views
- Connecting rooms
- Daily maid service
- Room adapted to disabled people
- Heated guest rooms
- Wakeup service
Entertainment & Leisure
- Guest education on local ecosystems and culture
- Pool umbrellas
- Karaoke
- Ecotours nearby
- Boat tours nearby
- Beach
- Beachfront
- Private beach
- Direct access to private beach
- Beach cabanas (surcharge)
- Beach sun loungers
- Beach towels
- Beach umbrellas
- Swimming pool
- Outdoor swimming pool
- Pool sun loungers
- Pool cabanas (surcharge)
- Excursions
- Entertainment staff
- Evening entertainment
- In-house entertainment
- Live entertainment
- Outdoor entertainment area
- Nightclub/DJ
- Concerts/live shows
- Games
- Bingo
- Darts
Sports & activities
- Water sports equipment
- Golfing nearby
- Bike rental
- Billiard table
- Cycling
- Diving
- Hiking
- Snorkeling
- Table Tennis
- Tennis court
- Watersports on site
- Yoga
Parking Facilities
- Private parking
- Free self parking
Cleaning Services
- Full service housekeeping
- Dry cleaning
- Laundry valet service
- Ironing service
General amenities
- Air conditioning
- Designated smoking area
- Elevator
- Garden
- Gift shops or newsstand
- Grocery / convenience store
- Safety deposit box
- Terrace
Dining
- Vegan menu options available
- Restaurant
- Gourmet restaurant
- Beach restaurant
- All-Inclusive meal plan
- Breakfast
- Buffet breakfast
- Bar
- Pool bar
- Snack Bar
- Sports bar
- Swim-up bar
- Lounges & Bars
- Cafe / Bar
- Beach bar
- Coffee shop or cafe
- Food & Beverage outlets
- Afternoon tea
- Alcoholic beverages
- Non-alcoholic beverages
- Vegetarian dishes
- Couple's private dining
- Wine cellar
House Rules
- Adults Only
- Children not permitted
- Pets not allowed
Transport Services
- Airport transfer
- Limousine service
- Taxi
- Car hire
- Car with driver
General services
- Wedding
- Wedding services
- Wi-Fi
- 24 hour security
- Free WiFi
- All Inclusive Options
- Multilingual staff
- Honeymoon
- Doctor on call
- Exclusive events
Reception services
- 24-hour front desk
- Reception
- Concierge
- Currency exchange
- ATM/cash machine on site
- Early check-in
- Late check-out
- Express Check-in / Check-out
- Porter
- Luggage storage
- Tour organisation
- Tourist information
Wellness facilities
- Spa treatment room(s)
- Spa
- Spa / Wellness Packages
- Wellness facilities
- Massage
- Beauty & skincare treatments
- Couple's treatment rooms
- Facial treatments
- Aquatic center
- Hot tub/jacuzzi
- Outdoor jacuzzi
- Spa Lounge / Relaxation Area
- Fitness centre
- Fitness classes
- Non-smoking rooms
Business facilities
- Banquet hall
- Meeting rooms
- Conference facilities
- Copying & printing facilities
- Meeting/Banquet Facilities
Conditions
About this property
Reviews
- Tripadvisor Reviews (1801)
An Exceptional One-Night Getaway
We had an outstanding one-night stay at Hyatt Zilara Riviera Maya. From the moment we arrived until we checked out, every aspect of our experience exceeded our expectations. The staff was genuinely we...
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Excellent Experience
Excellent Atmosphere, with very clean rooms, very professional/friendly/ helpful staff and food was out of the world. Will definitely recommend this resort for couples and groups!
Short Trip
Hotel: 8/10 - main facilities slightly outdated - No ac in common spaces like hallways, lobby, some restaurants - AC in bedroom was decent and kept room cool even on very hot days - Staff kept ever...
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July 2026 - summer vacation Hyatt Zilara RM.
Reviews are always subjective. We just spent the last week enjoying this property. It’s been 11 months since my last visit. We had a very relaxing and fun week. We met so many incredible humans - gues...
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A vacation in paradise
The most exclusive resort experience. Food, service and amenities were amazing. The staff was very helpful and went above and beyond to help.