of TripAdvisor Travelers recommend this hotel
From the moment you walk in you can feel the comfort of this hotel. Reception have reasonable English, very efficient and friendly. Rooms were a good size for a family of 4. Beds nice and big and comfy. Very clean and neat. Located next to AOP plaza so could get a bit too eat with our walking to far. Located between two train stations about 10 min walk. A little outside/ away from down town but still a great location.
"Fantastic Experience in Imperial Hotel Osaka"
We stayed in Imperial Osaka for 5 nights/ 6 days in December 2017 from Christmas Day . We had a great experience . The room was spacious, tidy , nice and good amenities . The housekeeping was excellent . The concierge staff including Emi Shimada, Emi Yasugi, Naoko Arikado were great. The staff were professional and courteous . The turnaround time for any request was extremely quick . The hotel environment was fabulous and the shuttle bus to Osaka station was efficient. The hospitality was great and overall it was a fantastic experience for us which made our Osaka trip a truly enjoyable and memorable one .
Major Con: -GYM IS NOT FREE, COSTS 5400 YEN. -GYM EQUIPMENTS LACKING. -Pool costs 2100 YEN. -Location is inconvenient if you prefer public transport. Pro: -Staff was nice. Conclusion: For a $200-$500 USD hotel your gym should be free if you advertise it as an amenity. We will not return.
"Truly 5 star hotel in Osaka!"
I stayed in Imperial Hotel Osaka for 3 nights in Dec with my boyfriend and highly recommended this hotel. First of all, very classy and grand decoration, a mix of western and Japanese culture, attracted tourists and customers all over the world, you will see a mix of people from different countries in this hotel but still well served by staff who communicated well in various languages. Hotel room is big, excellent view from room and bed is very comfortable, I slept very well every night even I'm not very used to sleeping well in new hotel I stayed. Shower and washroom is very well maintained, highlight is they have classical and soft background music which is really relaxing during shower or when you wake up. Very special. Overall an excellent stay here! Oh, not to forget to mention the driver (shuttle bus) is top notch. Friendly, polite, very on time!
Thanks again to the entire staff for the xmas eve organized the 24th of December. Amazing food and drinks provided by an efficient staff. Great location near the castle. Rooms are clean and quiet. I recommend this hotel
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM