of TripAdvisor Travelers recommend this hotel
"Nice cozy rooms with river view"
My first time to encounter japanese toilets! almost robotic fully automated. amazing experience.. the view was facing the river with cherry trees on the sides. sadly, it was not time for cherry blossoms.
The Imperial Hotel Osaka was our first hotel in Japan on our three weeks stay in the country. The hotel upgraded us from a standard room to a suite on the Imperial Floor - which was mind blowing! The service we experienced was flawless and in any regard excellent! The shuttle service is very convenient! We were traveling with our three year old child and everyone was very helpful at all times. We can absolutely recommend the hotel.
This hotel was by far the nicest we stayed in during our trip to Japan. The rooms were beautiful and very spacious. Nice touches such as bathrobes (that were changed daily) blinds/curtains that operated by using buttons at the side of the bed, the radio that played through speakers in the room on command and the free daily newspapers that were delivered were very nice. The bathroom was great and the beds were huge and comfortable and cleanliness around the entire hotel was impeccable. The hotel also provide a free, regular shuttle bus to the train station which was ideal for us when we were moving on to Tokyo. There is a smaller train station nearby the hotel, however it is easy enough to travel around Osaka and further afield from - we used this hotel as a base to travel throughout Osaka and Kyoto. The hotel also connects into a small shopping mall which meant shops and restaurants were nearby - we actually ate in two restaurants in the mall next to the restaurant and they were excellent on both occasions serving great and authentic cuisine. The hotel also has spectacular views across Osaka which we enjoyed both in our room and in public areas in the hotel. The overall hotel aesthetic is stunning, right down to the fresh flowers placed in each of the elevators, they have fine tuned even the smallest details. Staff in the hotel were always incredibly friendly and aiming to please - in fact, there was always a few waiting in the lobby area simply to greet guests with a big smile no matter what time of the day or night which was always welcoming and the level of English spoken by staff was the best we encountered in any establishment in Japan which was helpful for us (our Japanese was limited to basic conversation!) The hotel also felt very secure with ample staff working, even throughout the night. There are a few cons; access to the pool and spa facilities was not included and came at an extra charge which wasn't exactly cheap. There are several restaurants and bars in the hotel, mostly located in the upper levels and therefore providing the very best views across Osaka, however they were absolutely extortionate to dine in so we were not able to, even the room service menu was incredibly expensive. It is perhaps to be expected with this standard of hotel, however offering at least one affordable option would have been nice and we would have certainly dined in had this been available. To be honest, I think we got a pretty good deal booking through Expedia and others may have paid considerably more than us to be there - maybe we were out of place a little bit. The location isn't the best in Osaka in terms of being central to attractions and the main transport hubs, however it is certainly easily accessed and a nice area nonetheless and was useful for us a hub to travel from. There isn't a lot to do around the hotel, except the small shopping mall, and is mostly a residential area nearby, but again getting around Osaka from the hotel is easy enough. I would certainly say it is one of the nicest hotels I have ever stayed in and would absolutely recommend it to anyone travelling to the area.
Staying at the Imperial Hotel , Osaka in April 2017. We had 2 rooms with river views. the Views were great , we could see the Cherry Blossoms on the river bank , and we could also watch planes coming in at low level over the river. The rooms were a good size and well appointed. the ensuite was modern and a good size. Overall I would definetly recommend the hotel. We chose to have our breakfast at the small cafe- Bakery & Chapel Cafe near the hotel as $40 AUD fed the 4 of us. We used the free Hotel shuttle bus from Osaka station on a few occasions which was excellent. all the staff were warm and friendly.
A comfortable hotel with good amenities, clean and well appointed spacious rooms. Located on the river this was a great place to see all the locals out celebrating the cherry blossom along the river banks. This hotel is conveniently located to explore the city and surrounding area. Concierge keen to be helpful but seemed to be lacking in local knowledge.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM