of TripAdvisor Travelers recommend this hotel
I stayed here for several nights while on vacation. Nice sized room with a view over the river. Excellent breakfast - both American and Japanese. The concierge was very helpful in suggesting museums and places to visit, including special exhibits. There are a variety of restaurants in the hotel, including a superb sushi restaurant (pricey but outstanding). Quiet rooms and all the amenities you need.
"Lovely, comfortable hotel."
Clean, spacious rooms. Exceptional service by staff. Had a very comfortable stay here. My only minor criticism is that is a little bit away from the action - restaurant options away from the lobby were a bit limited and it is about a 15 min taxi ride to the main shopping area in Osaka. But otherwise an exceptional hotel.
"The name says it all"
Formal, luxuriuos and stylish. It may not be my personal cup of tea, but the quality cannot be denied. From the moment you step in to the roomy lobby until you check out at the end of your stay, there is not a single moment that you forget that you are visiting a premium hotel. The hotel is centrally located, as far as anything can be in this sprawling city.Within walking distance you will find a covered pedestrian area, noumerous shops, restaurants and several shopping malls. The hotel also has a free shuttle service to Osaka Station.
"Great service and facilities "
Stayed here for two nights for business. Very polite staff, always happy to help and very accommodating. Good location with bus shuttle to Osaka Station with lots of shops. Good sized rooms, great lounge on top level, pricey but you expect that. Only draw back was there was no iron in the room, which I'm not used to coming from Australia. Quick call to house keeping and they brought one up. Highly recommend this to anyone including families.
"Unbelievably Great Hotel"
Arrived only to find I had made a mistake with the booking but this was not a problem to the very helpful staff. Service was awesome. Room was incredible, what a place! Everything about this hotel is fantastic. Can't recommend it enough, what a treat!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM