of TripAdvisor Travelers recommend this hotel
"Excellent hotel at great location"
We just returned from a tour of Japan that included four nights in Tokyo. We were pleasantly surprised at the level of hotel that the tour company chose as this was clearly first class. We were in the Banquet Tower which, made it slightly tricky to get to the main lobby (due to the separate elevators) but the room was large and comfortable, the staff was excellent, and the restaurants that were included for our breakfasts were also wonderful (both food and staff). The hotel is directly across the street from Hibiya Park and the nearby Imperial Palace and gardens. Also there is a subway station a few steps from the entrance, and the Ginza is only a short 10 minute walk.
"Top 5 in Tokyo"
When you are looking for perfection and nothing more than 100% is enough, then you are in correct place. From arrival to departure the staff will help you with everything. I’m very pleased with my 2night stay. The room was amazing and food the same. This will be my favorite hotell to stay when in Tokyo. Located perfect minutes walk away from Ginza.
"Best hotel in Tokyo"
Over the past decade I have been visiting Japan several times but never had the change to stay at the iconic Imperial hotel. And all they wrote and said about this hotel is true. This is an absolute experience. The fact that the original hotel was designed by US architect Frank Lloyd Wright makes it even more special to me. The new hotel still breaths the atmosphere from traditional chique in an interior that reminds of the Wright days. The staff is super and might be considered top class. The service goes far beyond the standard. I even had somebody accompanying me to the hotelroom and afterwards to the restaurant. The room had the same nice interior touch as the rest of the hotel and I loved the eye for detail. It was even a large room knowing the constraints in a city like Tokyo. The bed was super king-size and I enjoyed a good night rest. The bathroom is compact but well equipped. The hotel is not cheap but absolute top.
"A true 5-star experience"
We had a true 5-star experience at the Imperial Hotel. The location is absolutely perfect to explore the city, the hotel's service is outstanding and rooms are fairly large (for Tokyo) and beautiful. We got upgraded to a room on the top 31st floor with a sweeping views of downtown Tokyo and a complimentary continental breakfast in the room. Their concierge services are top notch. It was our first time in Japan and we needed a lot of help with directions and general advice. We probably talked to the concierge desk 2-3 times a day and their advice was invaluable. They also made suggestions and reservations at restaurants that we really liked. However, if you want to go to Michelin star restaurants, such as Kuybei, you need to make reservations days in advance. The desk is staffed by 2-3 people all the time. The hotel's location could not be more convenient. The metro station is just outside of the hotel and the local train station is a 5 minute walk. We highly, highly recommend Imperial Hotel and will definitely stay there again when in Tokyo.
My sister and I went to a traditional Japanese tea ceremony. It was a really lovely, zen-like experience. It lasted about half an hour, cost 2000 yen each, and was a very unique, experience. It was a great thing to do whilst we were in Tokyo.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM