of TripAdvisor Travelers recommend this hotel
"Great hotel in a most convenient location"
Our family of 3 stayed in the Imperial Hotel for a week on a recent holiday to Tokyo. We were given a room with 3 single beds. Room was spacious by Tokyo standards. All the amenities you would need in the room. Decor was simply furnished with lighter colored wood so some people might find it dated. But nevertheless, everything was functional and service was top notched. The location of the hotel was the main reason we chose the Imperial. Lots of eating and drinking places just around the hotel in the lanes beside and under the railway line for cheaper eats. Restaurants available in the shopping malls and department stores and in all the streets in Ginza. Ginza shopping is less than 5 minute walk away. The hotel concierge has good recommendations for cheap eats to Michelin star restaurants. The Hibiya subway line is right in front of the hotel. Other lines are only 5 minutes away in Ginza. On our day trips out of Tokyo, we walked to Tokyo station - a 15-20 minute pleasant walk.
"The best service anywhere"
As Americans, my husband and I feel "at home" at the Imperial Hotel in Tokyo. While we know some Japanese phrases, we could never negotiate checking in or ordering room service without the excellent training the Imperial provides for their employees. Everyone is so helpful and help is just a phone call away! The service is amazing! The rooms are also luxurious, lovely, spotless and up to date. Taking a bath there is heavenly! The bed linens are so comfortable. The amenities provided in the room serve almost every need you might have while traveling. Plus, the location is ideal with views of Hibiya Park and close proximity to the Ginza, underground transit, Imperial Palace and much more. We will be staying there again next month!
"A luxurious hotel...."
This hotel was chosen by our travel company and we can't thank them enough. From check in to departure the staff, accommodations and food serve all exceeded our expectations...especially considering some less than stellar evaluations of others. A great location too !
"Won't stay anywhere else in Tokyo!"
Top notch service and location. My expectations for the grande dame of Tokyo were high, but they were more than met. I agree with others who note that if you want trendy, if you want glass and steel design, go elsewhere. If you want service and real class, then stay at the Imperial. My only complaint is they got rid of the Frank Lloyd Wright edifice, but that was back in the 60s so I guess it's time to move past that error! Jokes aside, this is one of the best hotels in the world, comparable with the Oriental in Bangkok and the Raffles in Singapore.
"Excellent location, Wonderful hotel"
Imperial Hotel is located, naturally, very close to the Imperial Palace. One can actually view it from the upper floors and also walk across to the Imperial Palace grounds in a few minutes. It is also within walking distance from Ginza and Tokyo station.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM