of TripAdvisor Travelers recommend this hotel
"It's an Inter - you know its good"
If you are looking for a very good luxury hotel in Tokyo the the Inter is one of the best. The staff are all extremely helpful (as if Japanese wouldn't be), and everyone that I spoke to speaks English very well. The rooms are fair size for Tokyo but very well appointed. The Club Lounge is always great with afternoon canapes that are special. Great location and a damned good restaurant.
"COmfortable, clean and elegant"
We spent five nights here and found the hotel very comfortable. Our room was clean and a reasonable size. The breakfast buffet was good and although we had to queue for a few minutes, we were quickly seated. On a couple of occasions, we didn't want a full breakfast and the patisserie had a brilliant selection of croissants and pastries, plus good coffee.
We stayed here for 3 nights. Comfortable room, well equiped, clean gym (no extra charges unlike most other hotels in Japan). However, queues for lifts and breakfast an often be quite long which can be frustrating. Also, bathroom looks dated. Hotel is in a lovely area, with leafy trees and plenty of space for jogging. If you want a hotel in a quieter, not a bustling area, this is the hotel for you.
"Hotel nice, Concierge service poor"
I stayed here in June and the hotel in general was good, maybe a little tired, however room size was good, in room amenities good, gym very good, and staff overall friendly, however not the Concierges! Be it in the early morning or afternoon, the ladies always asked for our room number first, which I thought a little strange, and after getting my room number was never spoken to with my name, what’s the point to ask for my room number then' They seemed to be either nosy or a little too convinced of their abilities, when asked for simple directions I never got a clear answer to my questions, and was told to take a taxi to most of my destinations. When asked to make a reservation at a restaurant they didn't come across to happy to have to call up the restaurant, and spent ages on the phone to tell me afterwards that the restaurant did not accept reservations because they were very busy, and just go there and try our luck, most of the restaurants I went to were not as bad as the Concierges told me they would be and we never had to wait more than 5 minutes to get a table. Eventually we just stopped going to the Concierges for assistance and made our own way across town. I think it would be wise for the management to provide all of the Concierges a little training in how to treat their customers, if Concierge's would be more professional I would probably stay here again, because of the great location and overall nice hotel.
"RUDE AND DISCRIMINATORY ATTITUDES TO FOREIGNERS WITH TATTOOS "
Despite five star accommodations, the hotel is not up to modern standard as visitors from around the world with tattoos are completely discriminated against. I was ordered to put on a full body suit in order to be able to lie by the pool because of my tattoos on my upper body. Being a well travel individual, I would expect this in smaller Japanese hotels but not something like the Intercontinental Hotel chain. When I complained to the manager, all he could say was sorry and that they cannot do anything about this hotel policy. Once again, I feel completely mislead by the international appearance of Tokyo. Japanese hotels and bath houses need to update their policies on foreigners with tattoos if they want to welcome 20 million tourists for the 2020 Tokyo Olympics. EXTREMELY DISAPPOINTED!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM