INTERCONTINENTAL DUBAI FESTIVAL CITY

Stayed at the ambassadors suite and it was lovely. Had a personal butler which we hardly used. The space was fantastic for a family size. Nothing was too much trouble for the staff. Lounge had fab breakfast and afternoon teas. Also connected to the festival city mall who h had everything u need to buy

We stayed for three nights enroute to Europe with our three children under ten. Check in staff were mindful of the very long journey we had just undertaken and managed to secure our suite despite us checking in at 8am. This was very much appreciated. Everyone, from the concierge to the staff at Anise, the Vista bar as well as the poolside staff were very accommodating and ensured our needs were catered for at all times. The gym is fantastic and staff there very attentive. It is so very refreshing to stay at a hotel (with three children) with exceptional customer service. Well done to all at the InterContinental Dubai FC. We will most certainly come back.

My wife and I needed a break and so spent a week at the IC Festival City where we knew we would be well catered for. We were not disappointed. Yet again we had a wonderful, relaxing time. Everyone (and I mean everyone) appears to want to offer excellent customer service. The Club facilities are top rate, the pool area is a great place to chill, the spa is absolutely first class, Anise restaurant is excellent for breakfast, I just can't praise the place enough. From arrival (greeted by Abdul Qadeer - overflowing with help and assistance throughout our stay) to departure - and everything in between - there was not one single thing we found below a five star rating. As for location - it could not be better - 10 minutes from the airport, away from the hustle along the coast or the noise of the city, and yet convenient for a top shopping mall and also a short walk to the dramatic and awe inspiring water, light and fire show - "Imagine"

We spent 3 nights here before joining a cruise. Our room was fabulous with a great view over the water with the fantastic fountain & light shows. The staff were all very pleasant, friendly & helpful. On our tour breakfast was included and what a breakfast! A superb choice of many different cuisines. The location was great a reasonably short taxi ride from downtown or a ;short boat ride & 5 minute stroll took you to a metro station from where you could reach the old town or change to another line for the Dubai Mall. At Festival City we had our own big mall with a great variety of restaurants & shops including a great department store.

Not only for being a well known chain this intercontinental is located in such a great location ..u have festival city mall which connected to the hotel and have an easy access to it ...restaurants are great and operated by well know chefs ..the room rate is great ...and it's located in heart of Dubai ...it's a bit business hub yet it's great for family diffidently will recommend this to new visitors to Dubai