of TripAdvisor Travelers recommend this hotel
My husband and I stayed here for two nights as part of a Viking pre cruise. The area where the hotel is located is residential which makes for a quiet stay. We received a ticket to use for the length of our stay on public transportation. I don't know if they give this to everyone or not but it made it easier to get to the city center. The hotel is located just a short tram ride from this area. Our room was very nice. My only complaint was that I had difficulty working the shire controls (a problem that I have had in other European hotels) and I had nowhere to put my small toiletry case in the bathroom. I had to bring it with me each time I showered. The breakfast was excellent and although there was no omelet chef there, it wasn't a problem because you could order what you wanted and they would bring it to your table. I like this more because you don't waste time standing in line in the restaurant. Another plus for this hotel was the service. It was excellent.
"Five Star Excellence"
A truly outstanding hotel, with first rate service. A bit pricey for food and bevearges, as one may expect. There are a couple good nearby restaurants worth the walk. A foreign prime minister was staying at the time of our visit, and security was high but unobtrusive. A fine place.
"Very pricey but location is unbeatable"
Pretty standard Intercon / upscale chain hotel experience. The convenience is unmatched if you are in Geneva for UN meetings as you can walk directly to the main UN "Palais de Nations," WIPO, ITU etc in just 5-7 minutes. However, what you save on taxi fare is outweighed by the outrageous food and lodging costs! Had to go over and above US government per diem rate to stay here, and breakfast was not even included at that rate! Breakfast on its own is 49 CHF! Crazy expensive! Luckily there is a Coop grocery store just behind the hotel so you can buy snacks to keep in the minibar. 17CHF to launder one ladies shirt and 16CHF to iron same. Good selection of TV cable channels in English, French, German, Arabic etc. Service was OK, pretty standard amenities--definitely nothing special for those elevated prices.
An austere tower block on the outside, once past the bamboo and through the doors the InterContinental Geneva is elegance personified. The lobby is expansive, featuring matching seating areas on either side, a bar in one wing and the main restaurant (Woods) in the other. Upstairs on the mezzanine are smoking and wine lounges, together with expansive conference facilities through several halls (featuring photographs of well-known past guests) and breakout spaces. Whilst not intimate, the décor throughout oozes corporate sophistication, and is very tastefully done. We were welcomed by staff along the route to reception, and offered a mini Toblerone from a small wooden chest by the concierge as there was a short wait to check in. A second member of staff was summonsed, my Ambassador status was acknowledged and an extensive introduction to the hotel given – a little too extensive for my liking, but all done very professionally. We were escorted as far as the lift, just around the corner from reception. Our Deluxe Lake View room on the 15th floor (a double upgrade from a Superior room) although small was light and modern, with an expansive picture window overlooking the city, lake and mountains in the distance. There’s not much between Superior and Deluxe Lake View rooms (aside from the view, obviously); they’re the same size (although bizarrely Deluxe rooms with a standard view are slightly larger), but they do feature a Nespresso machine and complimentary bottles of water. The Ambassador water, fruit and a welcome gift of chocolates was placed in the room, and the water was replaced every day of our stay – this last activity is something ICs regularly ‘forget’ and need reminding of. The non-matching bedside tables were slightly perplexing, although at least there were power sockets on both sides of the bed. The low pendant lamp over the left hand table met my head on several occasions. The bathroom was a slightly odd ‘Swiss chalet’ style experience, resplendent with retro pink toilet, bidet and bath (only the basin had been replaced with a modern white affair). Odd styling and dated tiling aside, the bathroom was on the large side for such a small room and featured the usual IC Agraria amenities. Storage space was minimal with just a small ledge above the basin and nowhere to hang hand towels. The multiple mirrors were not anti-steam, although as always it was pleasing to see a shower screen as opposed to a curtain. Breakfast in Woods restaurant was a generally good experience; the ambience of the restaurant was perfect, with multiple seating areas including pleasant airy spaces adjacent to the exterior bamboo-flanked terrace. Service was a little patchy across our four mornings, but the buffet offering was solid as one would expect from an InterContinental, with egg dishes available to order.
"Hospitality at its Best"
The service at the Intercontinental Hotel in Geneva is excellent. The have a professional staff, and they are attentive and helpful. I highly recommend the hotel for its central location, high quality, and gracious hospitality. Also, one last, simple point: they have great coffee, and some days that can make or break your experience of a hotel.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM