Located off Park Avenue in the midtown Manhattan's East Side, this elegant 1920's hotel is a historic destination near Fifth Avenue and Madison Avenue shopping, fine dining, Broadway theaters, world-famous museums, and legendary attractions including Rockefeller Center, Times Square, Empire State Building, Central Park, Museum of Modern Art, and the United Nations.
ottima struttura centralissima con stanze e bagni ben arredati e spazi comuni di gusto; servizio di congierge molto buonoComment of P. Paolo , Italy the 2017-01-24
"grand hotel with grand entrance"
The hotel is a grand hotel with a grand entrance. The rooms are small but quite nice. The bed was quite comfortable but the pillows were not so comfortable. Easy enough to request other pillows if you so desired. The entrance is a contrast to newer hotels due to the grand entrance. The staff are well in line with expectations. The immediate area is more in line with the day to day New York look and feel. The noise may or may not be an issue. The immediate area is not considered a noisy area for New York City but New York City is quite noisy. The to and from via the subway is easy enough with a walk of a few blocks. The rooms was a corner room with views of the street. New York City is quite stressful so do yourself a favor and limit the stress associated with the hotel. The IC Barclay is an excellent option for a hotel in New York City.
"Extremely poor management and overall service"
The hotel was nice, room was average and staff were robotic except the doormen, they were great. On our last day we requested a late checkout, of which was refused (must point out though, that we were advised a late checkout was a possibility when checking in to the hotel). We checked out and had no choice but to leave our luggage at the concierge as had a late flight, so went out for a few hours to shop. Upon returning to the hotel, we asked for a service room in hope to freshen up and pack the last few gifts that we had purchased, but were told that the InterContinenal does not offer service rooms. Within the hour we sat and waited in the lobby for our taxi to arrive, we witnessed five other families within the hotel lobby experiencing the same problem. Families were having to open their suitcases to fish out clothing to change and freshen up in the toilets. Furthermore, after being told the wifi was free, we had received a bill for using the wifi service.
"U.S. Open Gorgeous Quiet Hotel in Walking Distance of Everything"
I love Inter-Continental Hotels and their club levels. This hotel is gorgeous and within walking distance of everything. Please do not rent a vehicle because the parking is around $70.00 a day. The rooms are gorgeous and nicely done. There is no restaurant on the property; however, you can get food at the bar. They did a remodel and spent tons of money for a luxurious feel. There is a mini deli mart across the street with great food. The mart is a tad bit expensive for some items; however, the food was good. In addition, I ordered from Uber Eats for delivery one night. There is a Starbucks across the street as well. Easy to walk to great shopping and restaurants. The Sea Fire Grill is excellent for lunch or dinner, and within walking distance of the hotel.
I really, really wanted to like this hotel. The renovations are beautiful and the staff is courteous and efficient. We especially enjoyed their club room as we tend to like small meals throughout the day. However, the walls must be made of paper because no matter what room you are in (and I was in 3 different rooms), you will hear your neighbor. I'm not talking about muffled voices - I'm talking about as if they were standing right next to you. The hotel is not tall - only reaching 15 floors, so you will also hear street traffic. Bottom line, if you enjoy peace and quiet or if you are a light sleeper, this is not the place for you. Other than that, and a small issue with temperature control in our first room, the hotel is lovely.
"a recently refurbished very nice hotel"
hotel is very comfortable, I think it has been very recently refurbished, as an IHG Ambassador member you get some additional free benefits like a room upgrade, early check-in, late check out which are very useful, there's a nice cocktail bar in the hotel lobby area
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM