of TripAdvisor Travelers recommend this hotel
"Nice hotel with excelent view"
The Intercontinental is a nice hotel with an excelent view. I would only stay in the hotel because of the view as the rooms are not as renovated as othter hotels nearby. One of the best things is to have breakfast in the upper floor with a view to the Opera House, also the view at night is lovely.
"Top Shelf Hotel plus great location"
My choice to stay here was predicated upon my stay at Intercontinental Budapest. I was not disappointed. This place is as great as its sister property in Budapest. Everything from front desk staff to bellman to housekeepers was excellent. All the staff were friendly and warm and very helpful, making a stay in a foreign land extremely comfortable. The location of this hotel is also in an excellent area. So close to the waterfront and its activities, and across the street from the Royal Botanical Gardens. What a treat it was to stay here.
"Excellent friendly service near Circular Quay"
The Staff were very helpful and nothing was too much trouble. My room was great with magnificent views of the Sydney Harbour Bridge and Opera House. The Room Service was excellent and the food choices too. Free Wi-fi. I ate in my room most days. I tried out a variety of breakfasts and liked their healthy smoothies, fish dishes and their chowder was very tasty. Only once did I have to ask for my room to be serviced as it was getting late in the day and it was attended to promptly. I tried the pool out. It was OK but did smell a bit mouldy. They do high tea and high coffee in the lobby area providing nice cakes and espresso Martinis. Their Business centre is excellent. The room very clean. The concierge very informative and helpful. The valets excellent. My laundry was turned around promptly and hung up in my wardrobe. It met my expectations. I could walk to the Opera House and Botanical gardens. A good shortcut took me down to Circular Quay for ferries and I did a harbour cruise and took the ferry to Manly Beach for the day. Sydney is an excellent walking City with good reasonable public transport. I would certainly book the Intercontinental again
"In the right place"
We stayed there 6 days for nye.. The room was good but not great so was the breakfast.. The location is perfect near to everything, so if u want to be in the center of everything this is the place :-)
"Cafe Opera going downhill.....cost cutting evident"
The once excellent Cafe Opera buffet restaurant is now firmly in the average category. It's a shame as there has been cost cutting going on in this buffet for a few years now. This review is for the "Deluxe" seafood buffet offering served on Friday and Saturday nights from 5:30pm. Essentially what has happened throughout the years to cut costs is the deletion of the more premium items such as the King Crab/Snow Crab legs and more recently the Lobster. Also, the Lobster Bisque is not as rich tasting as it was originally. Other cost cutting measures seem to be the strict enforcing of the 2hr limit (2 seatings, 5:30-7:30pm or 8pm -10pm), which was never the case previously. On many nights, it is not busy at all. Whilst the scripted response to the deletions is "can't get supply due to seasonality”, etc etc, this makes absolutely no sense as when one visits the Sydney Fish Markets and finds an abundance of the items they claim not to be able to source. Indeed, I note they had no trouble sourcing these when they are charging around $240 for their Christmas buffet. It is obvious why the deletions are happening. What is a shame is that this has been brought to their attention for a few years now, so despite all the "personal discussions with culinary teams" and "management", promises to "target problem areas and take the necessary actions to ensure similar situations can be avoided in the future..." and nothing is done, it's very disappointing. Reading TripAdvisor reviews, many are also noticing the drop in quality. The spread at Cafe Opera's "Deluxe" offering would certainly not hold a candle to international buffets such as the Harbourside restaurant at the Intercontinental Hong Kong, Tiffin at the Grand Hyatt HK, Nicholini’s at the Conrad HK or Mezza9 at Grand Hyatt Macau. Offerings include: Seafood offerings: Balmain Bugs, Blue Swimmer Crab, Jonah Crab Claw (more trouble than it's worth), Spanner Crab (more trouble than it's worth), Oysters Natural (variable quality), Lobster Bisque (watery and thin, not as rich as before), Tasmanian Smoked Salmon, North Queensland Tiger prawns, Octopus/Squid salad (the Octopus didn't appear to be Fremantle Octopus as advertised), Mussels/Clams. Salmon Sashimi Hot dish offerings: Vary from night to night but can include Barramundi, Roast Beef, pasta/rice, creamed potatoes and steamed seasonal vegetable, Salt and Pepper Calamari (tasted wholesale bought) Antipasto offerings: Chargrilled vegetables, Zucchini, Capsicum, Olives, Cornichons, Dips, Gourmet Bread, Cured Meats e.g. Prosciutto, Salami etc. Salad: Caesar salad, mixed leaves, potato salad. Cheese Platter: Brie/Camembert, Swiss, Blue Vein Cheese, dried apricots, figs, apples and nuts, crackers, lavosh. Dessert offerings: Include a variety of Mini cheese cakes, chocolate tarts, fruit salad, chocolate fondue (It appears the fountain broke yet again') where you can dip cubes of fruit such as pineapple and melon. There is a nice ice cream machine (last time was Mango sorbet- this is excellent with some whipped cream), and candy buffet (serving good quality Allen's Australian confectionery) Service: Some staff are excellent, such as some obviously hard working waiters (they've generally been really good throughout the years), whilst other 'management type' really need to drop the arrogance and poker face. So to summarise, not all bad (especially the dessert section), but massively disappointing considering what it was before and the insincere scripted responses where nothing is done. Cafe Opera COULD, and SHOULD be so much better. It was previously $89pp for Adults, but has now risen to $93pp. They do have occasional specials advertised on their website. I hope it returns to its former glory, although I'm not holding out much hope....
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM