of TripAdvisor Travelers recommend this hotel
"Very disappointing honeymoon stay"
First review on TripAdvisor. As a royal ambassador, I would like to rate 1/10 for the zero service. 1: The location is good, we booked harbour suite which can directly see the opera house and the bridge, however; 2: No room upgrade for royal ambassador; 3: At the moment after confirmed my booking, I mailed the hotel to let them know this stay is for honeymoon. The hotel replied and promised something, which never delivered; 4: Checking in in the Club, the staff said the room is ready which turns the room was missing the Royal Ambassador set up, no fruit (the fruit coming afterwards), no welcome letter, nothing; 5: The wifi can be connected but very slow speed. Honestly, this is the worst Intercontinental I ever stayed, disaster Royal Ambassador service, shame
"Enjoyed a long stay"
Stayed 6 nights in an Eastern Harbour view room with breakfast included. Part of tour package so hotel price unknown. Pros: Reasonable room size, very little noise from inside the hotel and noise from outside wasn't too bothersome, fair amount of storage, breakfast buffet had almost everything (but no oatmeal and no cream cheese to go with bagels and lox), location is very convenient to the Circular Quay, Opera House, Rocks area, and many other tourist destinations. Cons: Turndown service was missed one night, bathroom ventilation was poor, service at breakfast was inconsistent, no general access location to see the view from the highest floor.
"Comfortable stay but not convinced it's worth the $$"
Conveniently located near the Circular Quay precedent, my wife and I chose to stay at the InterContinental on our recent Sydney weekend getaway. We had a room with lovely views of the Sydney harbor and the Royal botanical gardens. The hotel architecture is stunning and is well worth visiting the hotel grounds just for that reason alone.. Yes DO IT! The hotel staff were warm, friendly and lives up to the standard you would expect from a hotel of this stature. The buffet breakfast was good and a fresh juice bar section (pick your fruits and blend your own fresh fruit juice) is a fantastic addition. Well done InterContinental! However for a 5 star hotel, the room ambiance and bathroom were tired and outdated. To put it simply, it was quite under whelming given the stature of this hotel. Renovations on the rooms/bathrooms would be a welcome change. Overall a comfortable say but for the price tag, you have great alternatives/choices to fork out your hard earn cash towards.
needs renovation. seems like it is still in the early 90s with design. def better and cooler hotels are available. however, the staff level were brilliant. the pool was good, but overall didnt seem that interesting.
"Needs work, would try somewhere else next time "
The problem with big hotels is that to modernise and upgrade, you have to spend big money. So they don’t. Just like this one. The public areas are OK but my room had a musky damp smell, the bathroom was outdated (showering in a bath with a curtain might be fine at Grandma’s but not at the Intercontinental). Beds were OK. I arrived late from Port Macquarie and wanted a snack downstairs. Nice area but you need a knife to cut the cheese; I had to cut mine with a cracker! Not the biggest oversight but shows it’s not quite there.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM