of TripAdvisor Travelers recommend this hotel
"Didn't stay but the seafood buffet was fantastic"
We travelled into the city for the seafood buffet and we weren't disappointed. Really nice selection. A good range of seafood with plenty of non-seafood options too. The staff even prepared a small gesture as we were celebrating a birthday (which was a nice touch). Only negative was the high cost of drinks and the limited meat options that were all medium rare.
"excellent service as expected"
Hotel is well located near botanical garden and circular quay, away but yet close enough from the QVB and shopping area. There are issues with the rooms, air con, safe, but these are handled professionally and we as guests must allow some patience for the hotel to go work on them. Breakfast is good, roof top bar is a must to go for at least a night while staying there. Staff is extremely helpful and accommodating to guests' requests, as guests, we feel extremely comfortable during our whole stay. Some suggestions the management may consider: the shower curtain seem not appropriate for a 5 star hotel some rooms have the new safe but some do not (we have two stays in intercontinental during our trip to Australia). the old safe is not large enough to put our MacBook inside, so a bit inconvenient. Other than that, strongly recommend to stay here.
"Bliss in the centre"
Great hotel. They welcomed me back on arrival. Provided an upgraded room and free water fruit and wine. Nice comfy bed. Nice pillows linen et c and quiet room. Let downs. Check in wait time was 20 minutes. This is just too long. Bathrooms really coukd do with some modernisation. The staff serving in the bar and restuarant are a bit overly service orientated, rather than it being natural...it feels forced. Great new bar with vuew upstairs
We stayed three nights at the InterContinental during our honeymoon. We had a huge suite overlooking the bay, Opera House, and the Harbor Bridge. The staff was absolutely exceptional. We were very early for check-in and we were given access to the gym to shower after an 11-hr red eye, which was most appreciated. We also got several recommendations about areas nearby the hotel to explore. We had breakfast included with our rate, but somehow only made it for one day. It was a buffet, but don't be turned off (I hate buffets) this was really beautifully presented and had wonderful offerings. We came just before closing and it was still in amazing shape, not picked over at all. We had drinks on the top floor one night, which I highly recommend. The views were amazing with the city all lit up. They recommend reservations but we did not have one and it worked out. Prices are a bit high, but you're paying for the experience. I had wonderful cocktail --they definitely know what they are doing. As we were checking out, we mentioned to a staff member that we were heading to the Hunter Valley for some wine tasting. She gave us fabulous recommendations about a few vineyards to check out. So, the room was beautiful (the bed amazing, btw), but the great staff and the extras that the hotel provided really made this a wonderful stay. I hope to go back someday.
"Club Intercontinental was excellent "
We love club rooms, and Club IC certainly did not disappoint - I thought Crown Melbourne Crystal club would be hard to beat, but IC Sydney delivers impeccable service and amazing food/drinks topped off with an incredible view. The staff should be commended - we were really made to feel special and looked after, which is what a club room is all about. Highly, highly recommended. Well done! The reason for four stars is that we awoke to a bill under our door for $65 for parking - we did not have a vehicle and on check in had a conversation about our flight there. When I brought it to staff attention they said that this can happen when someone puts the wrong room number in. I highly suggest that you review this procedure because an incorrect bill shoved under the door is not indicative of normal 5 star hotel service - there has got to be a better way. Thank you for a lovely stay!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM