of TripAdvisor Travelers recommend this hotel
"Great first class hotel located right in the heart of Shanghai"
This is a great hotel for business oriented traveler. I stayed here for few days during the first part of June. Hotel staffs are always helpful and even get you an umbrella without having you asking for you when it is raining outside. The evening service is nice, you will find your room all make up again after a short dinner. It seems like they are paying attending to every customers of theirs. Same Marriott standard. However, the executive lounge staff can use more training. Although they are already nice and smiling, but it seems like they are not very familiar with the facility. But overall it is a great experience.
"Comfortable, great concierge service, nice lounge "
We spent 1 week at the hotel and enjoyed it due to the very helpful concierge (John) who was always available to provide helpful tips and recommendations. The hotel room is nice and the lobby areas are spacious. It is a busy hotel on weekends with easy access to a few good restaurants. The breakfast buffet is a bit pricey, but you get an incredible meal to start the day. The gym is open 24 hours and the spa is open late. The lounge on the 40th floor gives you great views of the city and Anna goes out of her way to really provide outstanding customer service. Overall, the hotel is in a good location with great staff. We would stay there again on our next trip.
"Another phenomenal experience at the JW Shanghai"
Once entered through the doors leaving the buzz and hustle from the city behind one enters complete tranquility, just the fresh smell rejuvenates. The hotel is spotless clean, restaurants, lounge and bar great, the rooms spacious and clean. Wifi stable and fast. The one thing however that stands out the most to me is the staff. Not sure how to describe it because there are only 200 words available so I leave it with simply a big WOW. The quality of a company is reflected in how the people go about their jobs and seeing how each and everyone works here shows me that it is a stellar run operation. The staff truly loves to work here. I had to travel about 50 min from the hotel to the exhibition center each day and 50 min back and there are other hotels around there. I still would come back every time in Shanghai to this place. A sanctuary far away from home. Bravo JW team!!
"Excellent national 5 star hotel in Shanghai. "
I have been to so many 5 star hotels in Shanghai, but this one is most impressive to me, no matter from the facilities or from the services. The hotel is located at heart of the commercial district of Shanghai, neighboring people's square. Ten minutes walking distance to Nanjing Road, the busiest shopping street in shanghai. The hotel itself is one of the landmark building in Shanghai with 59 floors. If I don't remember something wrong, the hotel lobby starts at 38th floor accompanied by a magnificent view outside of the floor glass windows. To differentiate a hotel is luxury or mediocre, the most concerned part for me is the service, that is the prominent feature that this hotel impressed me. When I was waiting at the elevator, there is always a staff helping me to press the button and when the elevator came, he was always use his hand to hold the door and guided me into the elevator. As a Marriott platinum member, I think at that moment I could feel why JW Marriort deserves its reputation. During the stay, I was been upgraded to the executive suite. The room is spacious with separated living room and bedroom. Outside the window, I could overlook the bund side. The hotel equipped with a outdoor swimming pool, if you would like to take a sunbath. Gym and Sauna are sufficient for working out and relaxing. The breakfast is palatable with variety of eastern and western cuisines. I would definitely stay this hotel again when I have my next visit in Shanghai
"Great location, service and food."
Perfect spot for business trip. Near the park. Has executive lounge and great food at the restaurant. I could walk everywhere I needed to go easily. The staff made me feel like I was very important. Every detail was looked after.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM