Kempinski Hotel Grand Arena

96 Pirin Street, Bansko, Bulgaria - Gondola Station
4.6
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Executive room
Bed turn down service
Interconnecting rooms
Non-smoking rooms
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Executive room
Early Booking Rate
Half board
Staycation
Early Booking Rate
Breakfast included
Flexible Rate
Breakfast included
Pirin Culinary Fairy Tale
Half board
Summer Offer
Winter Escape
Breakfast included
Winter Escape
Breakfast included
Special Spring
Breakfast included
Deluxe King Room Town view
Air conditioning
Complimentary newspaper
Safety deposit box
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Deluxe King Room Town view
Staycation
Flexible Rate
Breakfast included
Pirin Culinary Fairy Tale
Half board
Summer Offer
Early Booking Rate
Half board
Winter Escape
Breakfast included
Winter Escape
Breakfast included
Flexible Rate - 10% Off Offer
Summer Offer
Summer Offer
Summer Offer
Summer Offer
Summer Offer
Summer Offer
Minimum stay 4 nights
Minimum stay 5 nights
Early Booking Rate - 15% Off Offer
Special Offer with Breakfast
Breakfast included
Special Spring
Breakfast included
Junior suite Town view
Bathrobe
Slippers
Jacuzzi
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Junior suite Town view
Staycation
Early Booking Rate
Breakfast included
Flexible Rate
Breakfast included
Pirin Culinary Fairy Tale
Half board
Summer Offer
Early Booking Rate
Half board
Winter Escape
Breakfast included
Winter Escape
Breakfast included
Summer Offer
Special Spring
Breakfast included
Alpine suite town view
Air conditioning
Complimentary newspaper
Safety deposit box
show more
Alpine suite town view
Early Booking Rate
Breakfast included
Early Booking Rate
Half board
Summer Offer
Special Spring
Breakfast included
Deluxe suite
Double bed
Double or Twin bed
King size bed
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Deluxe suite
Early Booking Rate
Breakfast included
Early Booking Rate
Half board
Summer Offer
Special Spring
Breakfast included
Junior suite Mountain view
Double bed
Double or Twin bed
King size bed
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Junior suite Mountain view
Flexible Rate
Breakfast included
Pirin Culinary Fairy Tale
Half board
Summer Offer
Early Booking Rate
Half board
Staycation
Early Booking Rate
Breakfast included
Winter Escape
Breakfast included
Winter Escape
Breakfast included
Summer Offer
Special Spring
Breakfast included
Deluxe Room Mountain View King Bed
Double bed
Double or Twin bed
King size bed
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Deluxe Room Mountain View King Bed
Early Booking Rate
Half board
Staycation
Flexible Rate
Breakfast included
Pirin Culinary Fairy Tale
Half board
Summer Offer
Winter Escape
Breakfast included
Winter Escape
Breakfast included
Flexible Rate - 10% Off Offer
Summer Offer
Summer Offer
Summer Offer
Summer Offer
Summer Offer
Summer Offer
Minimum stay 4 nights
Minimum stay 5 nights
Early Booking Rate - 15% Off Offer
Special Offer with Breakfast
Breakfast included
Special Spring
Breakfast included
Deluxe Room Mountain View Twin Bed
Internet access
Internet WIFI
TV
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Deluxe Room Mountain View Twin Bed
Flexible Rate
Breakfast included
Pirin Culinary Fairy Tale
Half board
Summer Offer
Early Booking Rate
Half board
Staycation
Winter Escape
Breakfast included
Winter Escape
Breakfast included
Flexible Rate - 10% Off Offer
Summer Offer
Summer Offer
Summer Offer
Summer Offer
Summer Offer
Summer Offer
Minimum stay 4 nights
Minimum stay 5 nights
Early Booking Rate - 15% Off Offer
Special Offer with Breakfast
Breakfast included
Special Spring
Breakfast included
Deluxe Twin Room Town view
Balcony
Terrace
Bed turn down service
show more
Deluxe Twin Room Town view
Pirin Culinary Fairy Tale
Half board
Summer Offer
Early Booking Rate
Half board
Staycation
Flexible Rate
Breakfast included
Winter Escape
Breakfast included
Winter Escape
Breakfast included
Flexible Rate - 10% Off Offer
Summer Offer
Summer Offer
Summer Offer
Summer Offer
Summer Offer
Summer Offer
Minimum stay 4 nights
Minimum stay 5 nights
Early Booking Rate - 15% Off Offer
Special Offer with Breakfast
Breakfast included
Special Spring
Breakfast included

Location

Kempinski Hotel Grand Arena is located in the heart of Bulgaria, 2-hour driving from Sofia, at the famous ski resort Bansko, next to the Gondola station. The old city and the city centre are only 15 minutes walking distance from the hotel.

96 Pirin Street, Bansko, Bulgaria - Gondola Station

Amenities

General services

  • Wedding
  • Wi-Fi
  • Babysitting
  • Multilingual staff
  • Complimentary tea & coffee
  • Welcome drink
  • Honeymoon
  • VIP Facilities
  • Daily newspaper
  • Online access to newspapers and magazines
  • Doctor on call
  • Exclusive events

Business facilities

  • Copying & printing facilities
  • Executive floor
  • Fax machine
  • Meeting/Banquet Facilities
  • Overhead projector

Dining

  • Restaurant
  • Gourmet restaurant
  • Half board
  • Menu
  • Breakfast
  • Buffet breakfast
  • Bar
  • Piano bar
  • Pool bar
  • Snack Bar
  • Room service
  • Christmas Meal
  • New Year's Meal
  • Vegetarian dishes
  • Picnic basket
  • Wine cellar

Reception services

  • 24-hour front desk
  • Reception
  • Concierge
  • Currency exchange
  • ATM/cash machine on site
  • Express Check-in / Check-out
  • Luggage storage
  • Tour organisation
  • Tourist information

Parking Facilities

  • Private parking
  • Valet parking

Transport Services

  • Airport transfer
  • Airport transfer - round trip
  • Limousine service
  • Car hire
  • Car with driver
  • Shuttle service

Room services & amenities

  • Family rooms
  • Allergy-free rooms
  • Room adapted to disabled people

General amenities

  • Air conditioning
  • Disabled access
  • Elevator
  • Fireplace
  • Garden
  • Safety deposit box
  • Shops in hotel
  • Terrace

House Rules

  • 100% non-smoking hotel
  • Eco-friendly hotel
  • Small pets allowed

Entertainment & Leisure

  • Outdoor swimming pool
  • Lifeguard
  • Pool beds
  • Kid's club
  • Children's playground
  • Library

Cleaning Services

  • Dry cleaning
  • Laundry facilities
  • Ironing service
  • Shoeshine

Sports & activities

  • Bike rental
  • Bikes available (free)
  • Billiard table
  • Hiking
  • Horse riding club
  • Skiing
  • Ski equipment hire
  • Ski passes available
  • Ski school
  • Ski storage
  • Tennis court

Wellness facilities

  • Spa
  • Wellness facilities
  • Massage
  • Indoor pool
  • Heated swimming pool
  • Indoor jacuzzi
  • Outdoor jacuzzi
  • Sauna
  • Solarium
  • Fitness centre
  • Beauty salon
  • Hairdresser
  • Tanning salon
  • Non-smoking rooms

Sanitary Measures

  • Masks provided for clients
  • Enhanced cleaning
  • Sanitizer provided for clients
  • Social distancing measures
  • Disinfection of luggage
  • Sanitized rooms
  • Protective equipment for staff

Conditions

Check-in/ Check-out
Check-in 03:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
Visa, MasterCard, American Express, Diners Club

About this property

Location
Bulgaria>Bansko>Gondola Station
Number of rooms
123
Kempinski Hotel Grand Arena

Reviews

  • Tripadvisor Reviews (1267)

4.6 /5This average is based on 1267 reviews

Cleanliness
Sleep quality
Value
Service
Location
T
ThomasKirchWutha-Farnroda, Germany Oct 2025

Down's and Up's

I stayed at the Kempinski Grand Arena Bansko for 8 nights. Check-in was friendly and smooth, with a personal greeting from the lady in red. The hotel is certainly showing its age, but it is gradually ...

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RJ
Richard JSheffield, United Kingdom Oct 2025

Kempinski Bansko Grand Arena.

Taking advantage of off-season prices this hotel offers great value for a 5 star resort. During our September visit in poor weather we were still able to enjoy excellent hikes in the mountains and the...

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H
Helena1256Tel Aviv, Israel Sep 2025

A wonderful hotel

Kempinski Hotel Grand Arena A wonderful hotel. We were there in September, so my review isn't suitable for skiers. This one is for those who enjoy walks in the forest, around the town, sitting in rest...

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I
Iliana_TonkovaSofia, Bulgaria Sep 2025

Excellent getaway

Excellent pool & wellness facilities, amazing view of the mountains from the rooms, delicious breakfast & room service, great staff in all areas. We went on a quick weekend break, but I imagine it wou...

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FA
Florence A Jul 2025

A wonderful experience

Beautiful hotel, great views, everything clean and well maintained, lovely breakfasts, friendly staff and lovely pools and spa experience.