of TripAdvisor Travelers recommend this hotel
We did not have a good experience at this hotel this past weekend. We were celebrating my daughter's graduation from UCLA. I had a room booked for 4 nights and we had two sets of grandparents as well, one booked for two nights and the other for one night. To start we had to ask for towels the first day, then we ended up using old towels even though we asked for more. Our room went unserviced for almost two FULL days. They finally cleaned it the second day after we went to the desk twice and called twice. When we arrived we had 4 K-cups, one tea, one decaf and 2 reg. (Can we not each have two cups of coffee'') I had to call multiple times to get these restocked. We never received new wine glasses and rarely did we have enough coffee cups (let alone coffee)! The last night there my parents moved into my room (as my son and husband had left). Their luggage was to be moved and wasn't. I slept on the pull out that eve and the sheets were ripped and had holes. There were also bugs on the window in the kitchen area and my daughter and I both had ants on us when we were in the pull out. I believe this is the 5th time I have stayed with here. I have recommended this hotel to others that have stayed here, as well. I was so disappointed, especially since it was such a special occasion. I spoke to the front desk many times. There were no concessions made. It is doubtful I will be back. Wi-fi is horrible too!
"Star Treatment at a Reasonable Price"
My family had a taste of what it might feel like to be Hollywood bigwigs at the Le Montrose. The hotel is located just off Sunset Blvd. It is stylishly decorated. The suites are spacious and comfortable - ours had two TVs, a dressing area, balcony, and sitting area (with a double sofa bed) that could be curtained off. There is a rooftop pool, with cabanas, and tennis court. No, we can't afford true luxury living, but this hotel gave us an idea of what it would be like to get star treatment.
"Brilliant location but wow expensive"
Good room and supa comfortable, but be warned, little natural light. Staying in a residential area means things can feel a little boxed in. Service and hospitality was good, staying the weekend of the grammys made the place incredibly expensive. Again make sure to get a room that has some natural light, after all this is California! The highlight is the location up to sunset strip, and down to Santa Monica, this place is centrally located and tasteful.
"Wonderful boutique all-suite hotel in the heart of Sunset Strip"
Had a most excellent 1-night Saturday stay at Le Montrose. Booked an entry level room and got a free upgrade to a double queen with a beautiful city view on the 5th floor (thank you Stephen!). The view is hardly better from the multi-million dollar homes in the hills on the other side of Sunset which also provide a beautiful view from the balcony which was large enough for three of us to hang out on. When you're ready to hit the strip it's 1/2 block straight up Hammond and you're looking at The Rainbow with The Whisky, The Roxy, and the Viper Room all right there. If you're there to hang out on the Sunset Strip it would be hard to do much better in terms of location and bang-for-the-buck. Check-in was flawless and took maybe 5 minutes from curbside valet to walking in our room. You expect hotel staff to be welcoming and professional and Le Montrose staff didn't disappoint. I believe the building is converted from condos so the lobby isn't a gigantic affair and is actually quite small but serves its purpose and really kills it on the boutique feel. So far everything had a polished presentation and just a really good feel but it's when you get to the room that you realize this place is something special. You expect your room to be spotless and to look as though you're the first and again Le Montrose doesn't disappoint. We had room 530 but all the rooms on the 5th floor east side should have the same view which again is stunning and would be the most desirable. It's in a residential area so even though in the morning we of course could hear the sounds of the city we mostly heard birds singing in the heavily wooded block with our morning coffee which was most excellent. The room is large and well-appointed with a separate living room which can be closed off with curtains that hang just below a couple of skylight windows so that there’s natural light in that room as well. There's a well-stocked mini-bar and sink nook next to the balcony. We had some strangely bad weather for SoCal so we merely toured the rooftop pool and tennis court but it would make a super cool place to hang out on a hot day and the views are magnificent. I found the bed to be super comfortable and the linens high-quality, the towels were soft as new, the shower was as invigorating as it gets from a water-saver head, and she liked the large vanity in what is really an over-sized bathroom. I wished we would have had a couple more days to spend there honestly but reality calls always too soon. I never connected to the wifi so I can't speak to the quality of connection but assuming it's ~100Mbps (which is a big assumption) the hotel would be suitable for business travelers as well. If I had to find areas for improvement, a chair or two and a small table on the balcony would easily fit and would have made staring out at the city and Hollywood Hills more enjoyable and the sink in the mini-bar area was a little slow to drain but this is a pretty minor quibble. There was a problem with Direct TV or cable or whatever and it was quite minor for us since we weren't there to watch TV but if we had been there to live in the hotel and just watch the city go by it might have been a problem. We were offered a free movie to make up for it but again we were there to be out. You'll pay $40 per night for valet parking which is pretty par for the area. On our bill checking out I noticed a double charge for parking which I found unusual but it was remedied quickly. Would I stay here again' We're already talking about going back to The Rainbow for Mario Maglieri's memorial and it will be Le Montrose if they have a city-view room on the 5th available. Tips: Mondrian and Andaz sit on the north side of Sunset a few more blocks from the action but from a distance at least they seemed lively whereas Le Montrose was more of a retreat from the strip. Of course, they'll set you back another ~$100-300 or so per night but if you want a bouncing hotel lounge and to be literally on Sunset Strip you might want to check them out. A room on one of the lower floors would have been a different experience. If it's in your budget, a city-view on the 5th is the only way to fly at Le Montrose.
"We will be back but not perfect."
Excellent location - you all know that. Staff went out of their way to get things done and had the ability to rectify problems when presented. TV was basically out the whole time except for the pay for view movies. When I asked upon checkout, they removed a night's parking from our bill. A nice move when it is as expensive as it is. The facility is a bit worn and in need of a cosmetic makeover. Since it within a block of my daughter's apartment, we will be back considering the small issues we encountered with our visit. Too many pluses outweigh the minuses.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM