Lovely stay in a beautiful hotel. Staff were all friendly and helpful with any queries or requirements. Room was lovely and large and had a view of the river. Had room service breakfast which was of a high standard. Used the boat service to go across to the restaurant on the other side of the river and also to go to Asiatique, which was very efficient. Look forward to my next stay at the Mandarin Oriental!
of course my expectation for this hotel was rocket high and this hotel did not disappoint, on most things. we got a free upgrade but the room was still tiny. i guess there's nothing u can do about that except for staying at the suite. service was good. im not sure how i feel about the outdoor breakfast in this thai heat....at first i thought it's so cool to travel to places (restaurants, the gym, the spa, the bts station) by boat, but that just became a pain as it started to rain.
"Best Choice of Hospitality in Bangkok, Thailand"
For below SGD500/N, one could enjoy the best unique Thai hospitality and comfort in Mandarin Oriental just by the grand and vibrant Chao Phraya River flowing southward into the sea. Fantastic Thai spicy but not totally hot Thai cuisines and calamansi and lemon grass drinks and heavenly desserts are among what the well-groomed global trotting gourmets would be too intoxicated for comments, not to mention about its celestial customer service... Pamper yourself in the fabled breakfast buffet and the many-splendored Afternoon Tea at The Authors' Lounge are something worthwhile for repeating your escapade in the Far East paradise for many more decades to come!
The Mandarin Oriental in Bangkok is supposed to be one of the world's best hotels. My husband and I stayed there in April 2017 and it fell short. It simply is not worth the price. There are nice things about the hotel (like the friendly staff) but our room was incredibly worn down (scratches on the walls, stains on the furniture/carpet), we were given the worst room on the floor even though the hotel did not appear full, and the dress code is antiquated. There are much nicer hotels in Bangkok at this price point.
"Still the King of hotels"
I absolutely hate leaving this hotel. I go hear for rest and relaxation. You may find that strange as Bangkok is one of the most crazy, noisy and hectic cities in the world but the Mandarin is like the Vatican, it seems to have its own aura and rules. Everything here is immaculate but probably the overriding thing is the level of service and quality of staff. I was dismayed to read a previous reviewers comments about back in the day the staff remembering your name etc...... believe me that still lives and breathes. Staff you have never set eyes on know your name, know what drink you had for breakfast the day before. It's almost impossible to pick out staff members to give credit to due to the fact everyone is 100% all the time everywhere. However, I am going to mention the people who work round by the pool. It's rainy season so there's a lot to do and we were there every day. The service we received was totally amazing. So restaurant wise, the choice is great in the hotel ranging from low/mid price in the Varanda right up to eye watering in Le Normandie. All bases covered in French, Seafood, Thai, Chinese, Italian +++. All very good. I have reviewed separately. The rooms are great and pretty much all have river view or partial river view. I think the price is incredible value this time of year. Very expensive for Bangkok but not much more than a travel lodge in London any time of the year. So basically because everything is 6/5 I am going to have one small gripe. The bamboo bar is a real old school whiskey Jazz bar with a live resident band every night. Brilliant. So this time of year being low season it's quietish most nights so no problem getting in. Friday and Saturday are different. Friday was busy but when we left the Normandie we went there at 11pm and got a seat. There were quite a lot of Non residents including a bunch of 'dancers' who were obviously not staying at the hotel. Not a problem for us and not bad additional entertainment. Saturday night we arrive at a similar time and told we couldn't get in as it was too busy. Definitely not with residents and if so then not an issue. Offered to put us on a list. Meanwhile have a drink in Riverside. Rainy season + 40 degrees is not a nightcap in my mind. Went to bed and didn't bother going in thereafter. Now it is well known that it is a first come first serve venue so no issue with that. I also appreciate that in the low season getting people who are non residents in to utilise facilities is a smart business decision. However, this is a slippery slope. The hotel MO is exclusivity. What next' Swimming parties for non residents like they do at the rooftop hotels in NYC (which we have also stopped staying at)' During the day it's like a fortress getting into the hotel if your a non resident and especially getting anywhere near the pool. I have personally witnessed people being politely interrogated and asked to leave. They protect the guests at all costs. So why so easy in bamboo' I think if you are a resident you should be able to get a drink at the bar on a Saturday night. Maybe we only stay there midweek from now on or make sure we eat outside of the hotel Friday/Saturday so we can drink elsewhere' Not the end of the World but worth considering' Not really. I would never stay anywhere else and they know it!!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 1:00 PM , Check-out: 12:00 PM