of TripAdvisor Travelers recommend this hotel
"I would rate this hotel 10 stars if i could"
Of all of the hotels I have ever stayed in, the Mandarin Oriental Munich was the best in terms of service from the staff. To call the staff members personable and engaged is to do them a disservice--they are far better than that. Every member of the staff was wonderful to us and took a personal interest in our well being. I could give numerous examples of the hotel staff going above and beyond the call of duty, but one in particular stands out. On a Sunday evening, my wife left her purse on a bench at the Hofbrauhaus. She did not realize it until the Hafbrauhaus had closed. I went there to try to get the purse at about 11:30 pm, and the hotel insisted on sending a senior staff person with me to help. We were able to retrieve the purse after about 45 minutes, and I have no doubt this was only possible because the hotel person was with me. I could give many more examples of the excellent service and attitude of every member of the staff we encountered.
"Mandarin in Munich"
My husband and I had a wonderful stay at the Mandarin hotel in Munich. From the moment we walked in the door, we felt welcomed. The location, a stones throw to the Hofbrauhaus cannot be beat. We had a small plumbing problem with our room but Dominick and his staff took care of everything and within minutes and we were upgraded from our already superior room. I would highly recommend this hotel to anyone traveling to Munich.
Outstanding hotel in a great location. The staff are all very friendly and helpful, the rooms are clean and well appointed, and the bed and bedding is over the top. The only negative is that it is very expensive.
"elegant hotel in the munich downtown"
the hotel is part of the Mandarin Oriental Group. It is really good as per the brand name. The experience is superlative, the staff is professional and you fell really welcomed. Very good breakfast, rooms space in line with the European standard but with very distinctive forniture and high end particular and amenities. Very good also the roof restaurant.
"We thought it couldn't get better, but it did1"
We returned to this, our favorite hotel, after an absence of almost 3 years. What a difference we found! The reception area, lounge and bar have been completely remodeled in a soft, pleasant way. The bar was moved and entirely redone so that now the drinks are mixed in area which can be viewed but not right on top of the customer. The restaurant, which was undergoing renovation at our last visit, is a delight in an oriental style with a sushi bar added. This is a big attraction for the locals, we were told. The Japanese company behind all this has done a great job. The roof top bar was open and we had a delightful dinner there our last night overlooking the Munich skyline. Haness, who was assistant bartender at our last visit, is now the Manager of the Lounge and Bar and is doing his usual perfect job. He trained our new bartender, Leo, to make the perfect Manhattan for us, the best we had in Europe..Carpano vermouth, Luxardo cherries, Bulleit rye..we couldn't wait for cocktail hour each evening. The breakfasts were their usual delicious treats with quick and pleasant service from the wait staff. Mattias, the manager, was especially warm and welcoming each morning. Our room was a deluxe 7th floor room as we usually request and the housekeeping service is excellent, twice a day. The minibar is complimentary and well stocked. When we made our reservations several months ago, we were unaware that it would be Oktoberfest. Thus we were surprised to find the town in a very festive mood. Our first visit to the Oktoberfest venue was an experience we won't soon forget..lots of beer, wursts, band music and colorful costumes. All in all, a most memorable visit to an old favorite with a new appearance and ambience, but with the same warm personal service.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM