Should you need to cancel your booking, please access your customer account by following this link: https://www.prestigia.com/en/member.php
Kindly note that due to the pandemic, all cancellations need to be processed via your customer account.
Prestigia's customer service stays at your service 7d/7 to answer to all your requests by phone or mail.
Health and safety: This property has implemented sanitary measures to protect the health and safety of our guests. Please check "Amenities" for more information.
MITSUI GARDEN HOTEL GINZA PREMIER
8-13-1, Tokyo Prefecture, Chuo-ku Ginza 104-0061, Tokyo, Japan - Chuo
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
General services
Wi-Fi
Daily newspaper
Multilingual staff
General amenities
Designated smoking area
Air conditioning
Elevator
Disabled access
Wellness facilities
Massage
Non-smoking rooms
Dining
Bar
Restaurant
Vending machine (drinks)
Breakfast
Business facilities
Fax/photocopying
Business centre
House Rules
Pets not allowed
Reception services
Concierge
Luggage storage
Currency exchange
24-hour front desk
Parking Facilities
Public parking
Cleaning Services
Shoeshine
Ironing service
Dry cleaning
Booking conditions
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Japan Credit Bureau (JCB) - American Express - Visa - MasterCard - Japan Credit Bureau (JCB)
Check-in: 3:00 PM , Check-out: 12:00 PM