Location
The Occidental at Xcaret Destination is set in a park, 10 km from Playa del Carmen. The hotel is located 63 kilometers from Cancun International Airport, 76 kilometers from Cancun and 55 kilometers from Tulum.
Amenities
General services
- Wi-Fi
- Babysitting
- VIP Facilities
Business facilities
- Fax/photocopying
- Meeting/Banquet Facilities
Transport Services
- Car hire
Sports & activities
- Tennis court
Parking Facilities
- Public parking
Dining
- Restaurant
- Breakfast
- Bar
- Snack Bar
Reception services
- 24-hour front desk
- Reception
- Currency exchange
- Luggage storage
Entertainment & Leisure
- Outdoor swimming pool
- Entertainment staff
- Nightclub/DJ
General amenities
- Gift Shop
- Designated smoking area
- Garden
- Shops in hotel
- Terrace
Wellness facilities
- Spa
- Sauna
- Fitness centre
- Beauty salon
- Non-smoking rooms
Room services & amenities
- Family rooms
Conditions
About this property
Reviews
- Prestigia Reviews (8)
- Tripadvisor Reviews (26615)
4 days in Paradise
We came to the hotel without knowing anything about it and got really surprised. Laying in the middle of the jungle att a beautiful location. Our first impression with the check in wasn’t the best but...
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Terrible Room Experience
The room was in bad shape! We did not have hot water and when we raised the issue we were told by maintenance to turn on the bathroom sink and shower and let the water run for 10-15min so we can get h...
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All was good except the little things
It is good For kids, I found it stuck in the 2000’s the grounds and ambiance with nature was great. Food quality in buffets lacked and limited choices for healthy eating. Lagoon is no good except for ...
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Occidental
Hotel was good need to improve in some areas like the weird smell in the room also service need to be more friendly water in the room was cold in the 2 days of my 5 day stay until I call service..I wa...
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Amazing family holiday in the most beautiful setting
We just returned from a 10 day trip to this resort from the UK. Our group was family of 5 adults and 3 kids aged 12/13/14. The resort in my opinion was fabulous. Natural beauty and wildlife all around...
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