of TripAdvisor Travelers recommend this hotel
This a true 5* hotel, with helpful staff, superb dining room, sumptuous size rooms, large garden area, couldn't fault It. Positioned in the centre of town, this was the best (by far) of the seven hotels used on our tour throughout China. We loved Shanghai and will certainly used this hotel again should we return. We have travel extensively all over the world and this rates up with the best.
"Elegant Quality in Excellent Location"
I keep going back to the Okura Garden Hogel because, unlike some places in Shanghai, the service is consistently friendly and efficient, the rooms are clean, comfortable and quiet, the breakfast is very good, the location is one of the best -- and it has quick access to other parts of this vast city via metro or taxi. Located in an imposing historic building with gorgeous gardens (for strolling/jogging), the Okura has a different feel from the usual big tourist five-star hotel. The lobby is elegant and the vaulted tea room with its extravagant pastries is a congenial place for a business or personal chat. At the rear of the lobby is a glass-enclosed, exterior elevator that gives you a city-view express ride to the rooftop restaurants. The hotel is in the midst of the French Concession. Take a walk through the neighborhood to get a feel for modern Shanghai: a mix of upscale boutiques, malls and excellent restaurants, traditional working class hutongs (court yard buildings), high-rise office buildings, landmark art deco structures, and a park where local folk dance and do Taichi through the day and into the evening. There are a movie theater and a Peking Opera on the same street as the Okura. An excellent alternative to the Bund for those who want more of a neighborhood feel packaged in elegance.
Very good service and all staffs were polite and friendly, location is convenient, easy access to shopping and subway station, the hotel itself is very beautiful, room is very clean and tidy, overall it was a very comfortable stay.
Stayed for business in June 2017. Lots of good things to say about this hotel. It is in a great location with plenty of items within walking distance. The hotel has a great breakfast that is included in the price, they have many different cuisines within the hotel to choose from. The Sky Bar has a tremendous view to relax at while having a Mojito. Subway stop is 2 minute walk. The hotel gardens are great for walking or exercising, the gymnasium and pool is sufficient for your morning work out. I would definitely stay here again.
"Very Good - Great Location"
Stayed for business in May 2017. Location is great - city center, subway and shopping nearby - and in a pretty leafy part of town. Lots of bars and restaurants to walk out to. Service is efficient though I wouldn't say friendly - there are loads of staff but not always being used most effectively. Check in good, offered late check out. Room rather dull and nondescript - a shame in a hotel with almost a hundred years heritage. Bed was a little hard but I did sleep well. Wifi is terrible - keeps stopping and sometimes very slow, sometimes OK. Bathroom is pleasant, with Japanese style toilet (all heated seats and sprays!) Bar on the 3rd floor is nice, but very expensive - food options limited and service slow. Breakfast buffet was pretty good, but average for a hotel charging these prices. All in all - there are better options for the price.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM