of TripAdvisor Travelers recommend this hotel
"Classy Chic in Chicago"
If you're looking to stay in Gold Coast, Park Hyatt in Chicago is the place to stay for business. There's a rooftop bar located on the 7th floor. Located by wonderful restaurants, businesses, retail stores, gyms (equinox) and bars.
"Great location, great service"
The service was very good at this hotel, great location for walking to shopping, etc. View from our room was great - overlooked the water tower and a bit of the water. Nothing else really extraordinary. One night so much cigarette smoke in our hallway. Not happy about that but not really the fault of the hotel.
Luxury hotel, beyond accomadating to me, my wife and 3 month old daughter. Bellhops and staff were great. They set us up with a crib for my daughter, room was beautiful. Big bathroom, open windows, comfortable bed. I asked the front desk where to buy deodorant, they said not to worry, was delivered to my room within minutes. Great great experience and customer service. Put it above Paris Park Hyatt, only other Park Hyatt I've stayed, which was beautiful but staff was better here.
"Great stay in a beautiful hotel "
Positives: Nicely designed, but I felt it wasn't as beautiful as Park Hyatt Washington DC and definitely not as gorgeous as Park Hyatt Vienna. Great location, nice views on the Water Tower Helpful concierge and great customer service Negative: The water pressure in the shower was very low. However, I must admit I didn't bring it up during my stay. Restaurant (Nomi) experience - specifically the service - was underwhelming, which is admittedly a problem considering that it's not cheap to eat there Bottom line: nice hotel, will definitely stay again. Best for business and couples.
"Maybe the best view in Chicago"
I should be upfront, I don't stay in luxury, service oriented hotels often, I generally do Residence Inn style places during the week, and maybe a nice resort once or twice a year. So my review won't add much value to most of you. We stayed here using a credit card perk, and just for one night. We arrived around 9, and asked if we could check our bag. They said yes, but if you like, they were happy to upgrade us to a lake view for $40. I said no thanks, just take the bag. They did so graciously. We went out and didn't get back until around 6:30, and when we checked in, They upgraded us for free. We got a lake view room on the 17th floor (the elevator showed as many as 18 on the buttons that we could see...) and the view really was the bees knees. The only obstacle between our window and the lake was the tip of the old fire tower, which actually made the view better... We told them that we had checked bags earlier, and they were in the room in a matter of minutes. Everyone, from the gate staff to the receptionists were awesome. We basically unloaded and didn't come back until 10:30, so we never even got to see the amenity floor (7th floor apparently). My impression was very positive, although I didn't try much of what they seem to have to offer. Everything in the room itself was great.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 1:00 AM , Check-out: 12:00 PM