of TripAdvisor Travelers recommend this hotel
"My second home"
I have stayed at the Park Hyatt Shanghai for over 20 times in the past 4 years. My main reason of coming back is its timeless elegance and the tranquility being one of the tallest hotels in Shanghai. When you are back to the hotel you instantly feel the silence and sophistication of the surrounding, which is very rare in China. Despite its excellent food offerings, the boutique hotel does not draw large external crowds and hence guests can always be assured that they are well taken care of. I call it my second home because most of the front office staff can recognize my face and it's always super nice to say hi to everybody when I come in and out. I have stayed in a variety of room types including the suites but undoubtedly those facing the bund views are the best. I believe I have taken no less than hundreds of photos with my iphone in my room during all my stays. The scene changes numerous times throughout the day from sunrise till dawn, and the twinkling night lights in metropolitan Shanghai are sexy to look at when you are on the 79th floor and up. Perhaps I have stayed too often, as I find the amenities from Aromatherapy Associates lacking the kick, smell and exclusiveness that it once created. I would recommend the hotel to go with Le Labao which some other Park Hyatt properties are now using. Scent marketing really works. There is no lounge at the Park Hyatt, and this Shanghai property also did not offer any evening drinks to its loyal members, unlike that of Tokyo, Seoul or even the newest member in Bangkok. Quite a pity. Loyal Hyatt members get free breakfasts and late check-out. For those who would like happy hour other than staying inside the Park Hyatt, the small restaurant complex on the low floors and basement of the SWFC building (where Park Hyatt is located on the high floors) has a few restaurants that offer international food and HH drinks. It's convenient as you don't even need to get out of the building. Dinner time is very quiet there as SWFC is predominantly an office location and there are hardly any patrons at evening time. There is also a Din Tai Fung which most expats fancy for its lovely Taiwanese style dumplings and Chinese comfort food, including myself. However bear in mind that their last order is around 8:30pm so don't expect any late dinners there. Breakfasts at the Century 100 are one of the best I have had in Shanghai. Blended fresh juices, international and Chinese selection, ala carte eggs, are all done beautifully. The restaurant has sweeping views that is superior to those of the guest rooms because it is on the top floor of the property. Enjoying food there in daylight is also an experience to be had. One other thing I have to rave about the property is the very strong and large walk-in shower. Water pressure is incredible for such a high rise building. They really do the term "rainforest shower" justice! Every other hotel pales in comparison. You have to try it to believe it. Some people complain about the elevators changing inconvenience due to a high floor lobby. That did not bother me. More hotels are adopting this concept especially those who are located in high rise multi-use buildings. All in all, I love this property. However it surely isn't everyone's taste. The minimalistic design of the rooms appears cold and distant to some. The electronic lighting controls are hard to maneuver for first time guests. The lack of strong lighting in guest rooms, while meant to allow guests to admire the gorgeous night views of metropolitan Shanghai without reflection or glare, makes some elderly guests uneasy or even quiver. There is also no electric kettle and for tea making you will need to use the nespresso machine where hot water is ejected from a very small stream. It takes you a couple of minutes to fill a cup.
"Not the best Hyatt experience"
We stayed at the Park Hyatt for two nights. The room was lovely with great views over The Bund. Breakfast was VERY expensive and at 9:00 in the morning they had run out of one of the items (won ton soup) that can be ordered which was disappointing. I have a limited dietary range due to an illness and there were not a lot of options. The Lounge Bar has great views, yet the service was horrible. Plenty of staff. We were the only ones in the lounge at the time and after about 40 minutes I asked to speak to a manager because we couldn't to come and take a second order. I did wonder if it was how we were dressed. We had just come back from a tour (causal clothes) and wanted a drink before heading up to the room to change. I was assured that was not the case. There is a bar/disco on the 92nd floor but I would not recommend going there on the weekend. We arrived back on Saturday night and wanted a drink and this was the only option as the Lounge had closed. As we took the elevator up, we realized it was 'party central" and we were the age of some of their grandparents :( or at least my husband is :D Back down to the front desk to ask if there was anyway we could get a drink in the lounge area and were told no...as a waiter walked by with drinks. After a back and forth with manager, they agreed we could order room service and have it delivered to us in the lounge. It was midnight, not that late on a Saturday night and we were staying in the hotel.
"Decent services, poor room maintenance"
The services are good, decent and responsive. I made several odd requests, they all tried their best to help. The air-con sometimes fails to keep the room temp below 24. I love the design of the room but the maintenance is quite poor for the floor looks tired and untidy.
"Still stunning - well maintained - the best new highrise in Pudong"
Received a warm welcome from the Reception team and a fab room with stunning views as always. The hotel is a bit dated but very clean. One big plus is the high pressure shower, spacious bathrooms and simple room set up. Awesome breakfast, the German chef even passed our table and enquired on the wellbeing. Nice touch. Also thanks to Leigh and Shawn for the personal touches during my visit.
this is amazing building, with amazing restaurant and Amazing interior and service. like all other such buildings in China. you will enjoy to be here and see one more perfect architecture and surrounding.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM