Facing the Arriaga Theater and next to the Guggenheim Museum in a 10 minutes’ walk along the river, the Petit Palace Arana Hotel in a few meters from the subway, tram, train and bus stop, in the commercial heart of the city where the best pintxos and typical gastronomy is adapted to every pocket.
A passage of the mythical “7 Calles”. Stores, boutiques, narrow paved stone streets, churches and Gothic cathedrals, palaces and important buildings of great historic-artistic interest such as house where the poet UNAMUNO was bornt and lived for years. Its strategic situation allows to access to the main tourist, cultural and business spots of the village.
Great central location with underground secure parking nearby (18 euros for 36 hours). The room was well laid out with all bathroom complimentary items you could expect. Outside noise was evident but not a real problem. Very considerate pet hotel with beds, food and bowls supplied. I would definitely stay again.
Hotel is in a perfect location, right by Plaza Arriaga, on edge of old town and very close to trams/metro. Room was OK, but two single beds, not a double as we expected. Breakfast looked OK, but expensive at 13 euros. We ate at local cafes for less than half that. Shower was very poor as the overhead shower did not extend far enough from control unit to stand under it ! But it did have separate handheld shower and jets too, which was OK. The walls also seemed to be quite thin as we could hear someone in the next room snoring ! Would prob not stay there agin, apart from the great location.
"Great location, but..."
Pros: -Great location - old town -Comfortable bed -Friendly receptionist W-ifi worked great / free -Clean, but pretty shabby room - could do with some fixing up / painting etc. Cons: -Had booked a double room with view on interior courtyard - small room, with bed against a wall so only good for one person. See photos of the view of wall and machines. -No coffee/tea maker in room. -Awful shower, complicated - see photo. -No hooks anywhere in bathroom, no soap dish. -Breakfast ok, but scrambled eggs were cold, not just lukewarm, but cold. -Had to queue up for one coffee machine; it would be better if staff would ask guests if they prefer a pot of coffee or tea upon arrival in breakfast room. -Went into the "bar" area but no sign of anybody or any bar capabilities. Also, sad to say, but on my first full day somebody went into my suitcase and took some personal items - no value - but even so. I informed reception but was unable to find out who had access to my room that day.
"Fantastic location , room could have been doing with a paint."
Stayed here 2 nights recently , first impressions were fabulous , staff very friendly and spoke english to us which was very helpful as our Spanish isn't so fab. . . Due to flight times we arrived a good few hours before check in and asked to leave our bags while we went for a wander. Luckily our room was actually ready for us to check into already. The location of the hotel couldn't have been any better , not far to walk to the old town or to get to the Guggenheim. The only negative thing I could say was that the interior of the room was a bit tired , few stains on the walls , a lick of paint wouldn't go a miss. Overall a fantastic stay. Would definitely return.
"Great Location but could do with some TLC"
On the riverside corner of the Bilbao old town, this is an excellent location to explore the city with hundreds of great bars minutes away. Like other Petit Palaces this is a conversion of a lovely old building for the most part carried out in style. Staff were helpful and knowledgeable. The room itself (ours was 206) was fine for a couple of nights but rather small and in need of some TLC. There were obvious signs of wear around the sink and the shower though promising the full body shower experience in fact had only the main shower head working, The shower control had not been repaired. No kettle and beverages in the room though the welcome bottles of Cava and chocolates was a nice touch and appreciated. So great location for a night or two but longer might try your patience. Perhaps a refurb of the rooms is due. Downside of the location is some noise outside but the windows effectively close it off and this is to be expected in the liveliest part of the lively town.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club
Check-in: 2:00 PM , Check-out: 12:00 PM