Facing the Arriaga Theater and next to the Guggenheim Museum in a 10 minutes’ walk along the river, the Petit Palace Arana Hotel in a few meters from the subway, tram, train and bus stop, in the commercial heart of the city where the best pintxos and typical gastronomy is adapted to every pocket.
A passage of the mythical “7 Calles”. Stores, boutiques, narrow paved stone streets, churches and Gothic cathedrals, palaces and important buildings of great historic-artistic interest such as house where the poet UNAMUNO was bornt and lived for years. Its strategic situation allows to access to the main tourist, cultural and business spots of the village.
"Nice hotel and well located hotell"
This was my second stay at Petit Palace. After I was aloud to change room due to problems with the AC that just produced warm air into my tiny room I had a really nice stay. Friendly and helpful staff.
Hotel very well located, with good accommodation in terms of cost benefit. What struck me most was the excellent service from the staff, especially at the front desk, the receptionists Phoebe, Rosa, Marcia and Noelia really made my stay at the hotel most enjoyable.
I had a pleasant stay at Petit Palace Arana. The staff was always friendly and helpful. This hotel is very conveniently located to many restaurants and sites. The Guggenheim Museum is minutes walk away. The park along the river and the views of the bridges were breathtaking. I am a woman and I traveled solo. I felt safe everywhere I went. I love walking and did much of it with no concerns.
"Spent a week here and didn't want to leave"
I was a bit unsure what to expect having read some of the other Trip Advisor reviews, but from the moment we stepped out of the lift I was so pleasantly surprised. The reception area is quite small and sometimes crowded, but there are sweets on the desk, a sofa and newspapers, and fruit infused water on offer if you have to wait. The staff are friendly and helpful with directions and maps if needed. And there is a secure area to leave your bags if you need to, and these are all properly tagged for extra security. The hotel has some really quirky features in the communal areas that set it apart from the sterile hotels we often find ourselves in, including exposed beams and brickwork and the creaking floorboards that others have complained about. Yes, we sometimes heard them creaking, but it was momentary while our neighbours moved to and from their rooms. It's nothing to remotely complain about. The room itself was spacious and modern and the welcome cava and sweets were much appreciated. The bed was large and comfy, with robes and slippers provided, and the bathroom was roomy and fully stocked with any toiletries we needed, although these weren't replenished during our stay unless we specifically asked for them. It was also pleasing that towels were only changed when we wanted them to be, unlike in other hotels which claim to care for the environment yet replace the towels every day regardless of whether they're left hanging up or on the floor. The hotel is extremely well located, close to many bars and restaurants, a wonderful art deco theatre and the cathedral and market. We walked everywhere we wanted to go, from the Guggenheim to the Bullring Museum and everywhere in between. Breakfast every morning was a delight. The breakfast room seems relatively small, but the staff who work there are constantly back and forth clearing tables and replenishing the food on offer. There are the usual meats and cheeses, fresh bread, warm tortilla, a variety of juices, hot drinks and cereals, fresh fruit and a different selection of sweet breads and pastries every day. We ate very well! The room also caters very well for small children, though we never saw any, with child size tables and chairs and a selection of toys. I wouldn't hesitate to stay here if I ever find myself in Bilbao again, and would recommend Petit Palace Arana.
"Weekend in Bilbao"
Excellent breakfast vegan friendly, with space for kids and good and kind staff service. The location is well situated in the centre of the town. The hotel has a nice admosphere... We are happy to had choosed this hotel.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club
Check-in: 2:00 PM , Check-out: 12:00 PM