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Reviews
Prestigia Reviews (1)
Tripadvisor Reviews (151)
4 /5This average is based on 151 reviews
Cleanliness
Sleep quality
Value
Service
Location
S
Sherpa14175857002August 2026
excellent
excellent service definitely coming again
X
X688ACandrewfAugust 2026
Don’t both with the Executive Lounge
Don’t bother with the Executive Lounge. Food and beverage offerings very limited. Ambience nil. Service strained. Room and bathroom a good size and nice and clean. Noise from the street quite audible ...
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J
josiebethc2024July 2026
Amazing staff
I would like to emphasize the hospitality of the staff is beyond compare. Absolutely amazing. Upon knowing that it was my husband birthday that day, the staff organize cake, balloons, wine and red ros...
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A
alzoeyDurban, KwaZulu-Natal July 2026
Excellence!
An excellent hotel, highly recommended for its comfort, privacy, convenient location and friendly & helpful staff! Beds are extremely comfortable and quiet….looking forward to the renovations being co...
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J
JoHo9119Singapore July 2026
Ashley (Duty Manager) Turned a Service Recovery into a Service Failure
Our stay at Pullman Cape Town was from 9–13 July, in Room 1014.
Upon check-in on 9 July at around 6.30pm, we were expressly informed by a female front desk staff member that, by virtue of our Accor P...
excellent
excellent service definitely coming again