of TripAdvisor Travelers recommend this hotel
"Well located for business, quite old and noisy."
The hotel is undergoing some renovation and I hope it addresses many issues. It is an historic brick building, very nice look. But the windows don't close properly so you hear the noise from the street, same goes for the inside doors or connecting room doors. The elevators are old and very noisy. The rooms are large enough for NY and the service is very good. No problem staying here again.
"Excellent stay for multiple reasons"
We stayed here for the weekend and found the hotel to be in an excellent location and a great value. The rooms are small but adequate and clean. The service throughout the stay was very good especially at check in with Raymond who was very courteous and pleasant. The gym is in great condition and also decent equipment and clean with fresh towels and water. Nice little business center as well. Close to everything. I definitely recommend and would stay here again..
"Horrible hotel, stay away from it."
I don't even know where to start from because there are so many bad things about this hotel, so let me make a list: 1- the queen size bed is NOT a queen size bed, it is a full size bed, and it is not a comfortable bed. The sheets were completely wrinkled. If you want to sleep don't stay here. 2- the windows have no blackout so if you stay here be ready to wake up at 7am everyday 3- the room is SUPER noisy, not from the outside but from the inside of the hotel. Doors being slammed all the time 4- from the 3 elevators only one works, so take a deep breath of patience when you come in or out the hotel because you'll spend AT LEAST 10min on the elevador. We stayed there 3 days and the elevators were not fixed, so I'm guessing they just got used to having one elevator for everyone: guests, dirty laundry, technitians, etc. 5- they are going through major construction in the lobby so the lobby and check in/out area is super small and messy. There are hundreds of good hotels in NYC, please do not stay here, you'll thank me later.
Things I didn't like about the room...very limited counter space in the bathroom. Single sink. No full length mirror or even half mirror, the only mirror in the room was above the bathroom sink. No dresser or drawers to put clothes in. There were 2 closets with hangers. And there is enough space for a dresser, or to turn one of the closets into drawer space. The hotel decor is a little strange. Flowers and pink and white glass. We had breakfast in the restaurant. It was $18 for 2 eggs on top of one piece of toast with a little mashed avocado. The free breakfast isn't much. Make your own pancake, a pan of scrambled eggs not cooked well enough for me, oatmeal and fruit. Get breakfast next door at the Palace instead. Everyone at the desk, maids and downstairs doorman was friendly and helpful. The roof top balcony is closed. The outside of the hotel is undergoing renovation. Nearby attractions: Rockefeller Plaza, Museum of Modern Art, Bloomingdales, south Central Park.
"Room 1207 sets a new standard for bad"
Ok so the hotel is under construction so the lobby situation is bad. I'll give them a pass on that. The restaurant and bar area has no AC blowing and is approximately 146 degrees in the muggy NYC heat this week... I'll blame that on the construction. The elevators being basically dysfunctional and requiring an extra 5-10 minutes to get up or down and then randomly stopping at every floor en route'... not sure what to blame that on. Room 1207, hands down the noisiest room I've ever stayed in at a hotel anywhere in the world. I'm pretty sure its the elevator that every time it passes sounds like it is dragging a metal bar that is grinding in to your hotel room wall... I checked in at almost 1am and was fried so I didn't ask to change rooms and kept thinking it was something that would stop, big mistake. Now on to the shower, the shower head is one of those spray heads on a hose that you can pull off. The hose was split and leaking so about 3 drops of water make it to the showerhead. To shower I had to bunch the hose up and hold it over my head so water would actually get on top of me. If it wasn't clear I'll never stay here again, and you will do so at your own risk. (2 travel companions with me also had poor experiences)
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM