RIAD NASHIRA & SPA Luxe

This hotel is breathtaking and you immediately feel a sense of serenity and calmness when you walk in. The hotel is kept very clean and the decor is a crisp with white and grey furniture that adds a modern contemporary flare. Hotel is a five star when it comes to the property. However the service was not up to par especially when I compare to our other riad in fes. (riad fes). The front service staff could be a lot better. Requesting a dinner reservation felt like a lot of work. They also seemed a bit inexperienced. Just didn't get the feeling they wanted to help. I do want to point out that the rest of the staff (Abdul Rahim and the staff at breakfast service) were very good. Overall, my recommendation would be to stay in the new city especially if you have done another city and already experienced a riad. The location of this one makes it a bit tricky to get in and out. Note: do not take direction advice from random people wanting to help out. They expect to be paid to direct you for even a short distance of 1 minute. My husband and I got hustled at night by someone who seemed very friendly and wanted to point us in the right direction. He ended up asking for 200 dirham ($30 CAD) and was threatening us if we didn't pay up. It was late at night so we gave in to avoid any trouble as he had a few other members of his team surrounding us. Guess he hit his quota for the night. Don't be fooled by their age and pleasant demeanour.

This is the largest riad we stayed at, and its run more like a hotel (smaller riads are run like B&Bs in a way, more family style approach and you'll feel like being a guest at someone's home) The staff is professional and speak the best English out of the three (we speak some french so communication's not been a problem, but of course English is the easiest) The riad is BEAUTIFUL! i stayed there three days and it was just a treat, especially when you're coming back from the sometime stressful Medina either trying to do your market shopping or just to walk around the square. I even watched the sunrise one morning on the rooftop and its just lovely. Nice sized pool, it's mostly shaded so if you dont like the sun to be directly on you always, like me, there's always a spot for you by the pool side. THEY SERVE ALCOHOL! at a reasonable price too! Not an alcoholic but travelling in a muslin country can be quite "dry", and this was our little oasis when we needed one This place is simply stylish. If you want a place with the moroccan flair and motives, but not the crazy clash of colors, this will be your sanctuary. Location is great. In the heart of the riad but you don't hear a sound when you are inside, it's pretty amazing Service is swift and attentive - everyone who's served us, helped us with our bags and our questions there have been excellent. I really appreciate all of them. There are two things I would say about this hotel, i hope they see this and make improvement on it as i did thoroughly enjoy my stay. 1. We booked a Hammam treatment and it was meh at best. It was expensive, but when we went it, the room was clearly not ready. It was not hot enough and the heat's just been turned on. The Hammam lady we had also just did a mediocre job at scrubbing us and the massage was again very meh. I was very disappointed with this. I know having a hammam inside a hotel is not going to give me the most authentic experience, with three rooms and all that jazz, but I wanted a good rub down and felt I deserved one because I did pay a good premium for it. 2. This is more an awareness thing, not intentional, so again I hope they will read this and improve. Of the three days we were there, the waiter who serves breakfast had been coughing his lungs out, at the food no less. This is the only riad we stayed at with a buffet breakfast and it is the one place i wish they didnt. He was coughing in the kitchen, when he's carrying food out, just everywhere and it was a big turn off. He otherwise seems like a really sweet guy and I have to say I didnt have the heart to tell him to not do this, so instead i chose to write on this platform...i'm sorry! please someone tell the staff so they will improve' you guys are an awesome riad! I just saw a review below about the location. Basically wherever you stay within the medina, chances are you might get lost. The Medina literally is an old city that's walled with lots of little alleys and pockets of area, It is an absolute maze and filled with locals trying to prey on you knowing you'd get lost. This really is not the Riad's fault and of all the three riads i've stayed, none of them were the easiest to find, so dont expect a sign and a lobby appearing in front of you. I would say be sure you have google map with you, and I agree with that review, if you dont want to risk getting lost and getting ripped off by the local scammers, it's best to stay at a hotel outside the medina. However, to me, staying in the medina is just an experience so unique to marrakech that everyone should do just for at least one or two nights.

My family and I stayed at Riad Nashira & Spa for 3 nights. Read to the end to know why I am giving a rating of tree (3) for this hotel/riad. Hotel is clean and the staff is very friendly and will do everything to make your stay enjoyable. From a service perspective, I felt this hotel was one of the best. Thank you to Aziz who helped us to get to where we needed. The room are reasonable size, with a safe, satellite TV, AC, working Wifi and a mini bar. Hotel has a small pool and looks just like on the official pictures from the hotel. You also have a terrasse on the roof although the view is not great. In the basement, they have a number of rooms to get a massage but we found it is very dark. We had breakfast and lunch at the hotel. Breakfast was included and was basic but enough to meet most needs and expectations. You have a choice of different fruits, & pastries including toasts. The orange juice is just amazing. This is pretty much where the positive ends for us. I don't give rating of 3 very often, you can check my 64 review history with trip advisor. I believe the hotel is overpriced according to most people standards and for its location. In comparison, you can get a 5 star hotel (Les Jardins De La Koutoubia), next to the famous Jamaa El-Fna which is 35% less expensive. The hotel cost us $277 USD per day where other nicer hotels were about $180 USD in Marrakesh. Also, beware we feel the pictures from the hotel are misleading. Riad Nashira and Spa is okay but not as nice as on the pictures of the official site. The hotel is located deep in the Medina (about 20 minutes walking distance from place Jamaa El-Fna) and it will take you 24 - 48 hours (most likely the time of your stay) to understand how to not get lost, the old city is a true labyrinth with people trying to take advantage of your confusion. I realize I am not aligned with all the reviewers and I am not sure why everyone has been so positive with their reviews. I have added pictures to re-established the facts. I would not return mainly because of the pricing and the location.

The riad itself was beautiful and so was our room. But the service was outstanding, the staff were always friendly and helpful which we appreciated even more since we stayed in old medina which was a bit overwhelming at the start. Would definitely recommend this riad!!!

We loved it here! The hospitality was amazing, everyone was so helpful. And the place is amazing, from the room to the pool to the roof top area. This riad was perfect and made our stay in Marrakech perfect. I could not recommend this place more highly. If you are going to Marrakech, this is where you must stay