Room Mate Isabella is situated in a nineteenth-century building along one of the most emblematic street of Florence, populated by design shops. Room Mate Isabella also offers stunning view over the Palazzo Strozzi. The Uffizi Gallery, Piazza Signoria, the Duomo and the Ponte Vecchio are just 5 minute walk from the hotel. Within walking distance from the hotel (10-15 minutes) visitors may also find Santa Maria Novella railway station.
"Small but beautiful "
My wife and I come to Florence for a quick getaway and stayed there. Once we arrived we asked for an upgrade and due to availability we got it right away and they were very flexible and pleasent about our request. The hotel is amazingly located within walking distance of everything, a min away from Ponte Vecchio bridge and 5 mins from the Uffizo Musem. Nearly all the designer labels had store with on the street, around the corner or underneath the hotel. Staff were very friendly. Breakfast was just right not excessive. We had higher expectations when it came to assisting us with dinner reservations but still they were still helpful. Beautiful, spacious and comfortable Hotel
"Excellent accommodation, but ..."
The accommodation was excellent. The problem we had was the quoted rate at the time we checked in was EUR 145. We indicated that we wished to stay 2 nights and even gave up a Delux suite so we didn't have to relocate for the second night. The staff were very evasive about taking the payment for both nights saying that everything was OK and we could pay for the second night on check-out. The next day we were told the rate would be EUR 245. The manager was not up front that the rate would change and in fact was deceptive trying to paint us into a corner for the second night. We didn't stay at the hotel the second night. I would add that later that day the hotel was advertising rooms for EUR 145!
"Fantastic hotel and location"
Just left Florence and this hotel. What a lovely stay. Would definitely recommend it. PROs Perfectly located into the centre of Florence so you can walk everywhere. Immediate surroundings are very elegant and close to all the main sites and restaurants. The river is only a few minutes walk away and it is beautiful. We had a Deluxe room which was luxuriously decorated, spacious and clean. Great bathroom with lots of space and hot water. Breakfast offered a lovely room with lots of variety to meet all tastes. Staff were very helpful and friendly. Good WiFi in the rooms. Will add photos when we get back. CONs There weren't any cons for us. It was ideal. However, reading other feedback I would confirm that there are stairs to get to reception, although they brought our luggage. This is not the hotel for you if you have any limitations climbing them. We didn't need room service or concierge services but if you want that kind of thing this isn't for you. We didn't see any young children here and again it seems more like a hotel for couples/adults/singles. Would feel safe and comfortable staying here alone.
"Centrally located and classic hotel"
It is located right on the branded luxury goods street and the hotel is actually on top of a Gucci shop. So there is a flight of steps to climb before reaching the Reception, where the lift is. Fortunately the hotel provides a porter service to assist in carrying the luggage. Ring and and speak into a intercom when you arrive. The hotel rooms are large and have wooden floorboards. Bed headboard chairs etc are furnished classic style. Breakfast buffet is not large but sufficient. There is a sitting room next to the breakfast room which is very cosy where you can take a rest with a coffee or tea. Service staff are friendly and helpful. Some drawback are that it could be noisy if you open your windows as the street is busy and when there are street "musicians" or if you encounter a noisy neighbour upstairs. As it is centrally located, many places of interest are within walking distance eg, the Duma, S Lorenzo Square, etc and many very good restaurants.
"Too many stairs!"
Be aware this hotel has 26 steps before you reach the only elevator. I have a recent severe knee issue and no where did I find this prior to my visit. Staff is very kind or my rating would have been more harsh. Rooms are spotlessly clean. Also beware rooms are very warm. We were there prior to them being willing to turn on air conditioning. We were very warm in our rooms.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro
Check-in: 2:00 PM , Check-out: 12:00 PM
The hotel reserves the right to pre-authorise your credit card prior to arrival.