ROOM MATE LAURA

The hotel is ideally located just a short step from Gran Via. There are plenty of bars and restaurants nearby, but the hotel doesn't have its own bar. Because it is an old building, the rooms come in different shapes and sizes. Mine was a loft room so the sloping roof encroached on the available space, and the windows were small. This was on the 4th floor. However, the quality of fixtures and furnishings was good. Breakfast was average for a 3-star hotel, plenty of choice but not outstanding. The reception staff were all very friendly and helpful and are a credit to the hotel. Nothing was too much trouble.

What a great hotel. Within walking distance to things like the Royal Palace and Grand Via. The front desk staff..Javier, Barbara and the girls who's name began with an M were wonderful. Javier was able to get us into a room earlier then the check in time. It was an upgraded room but with the cost which was minimal. The front desk staff gave great suggestions for places to eat. They printed things out that I emailed them on the computer right away. They greeted you every time you entered the hotel. The breakfast was amazing and well worth the ten euros. They even asked what time I needed a taxi to get back to the airport and had one waiting for me in the morning! The special touches like the hand written welcome letters from the staff, the wifi device to use around town, and the water to drink in the lobby made my stay at the hotel very pleasant. And I have read other reviews and it wasn't noisy like people say...only one night it was but we were so tired that it didn't matter. If you are looking for a smaller hotel that's in the center of Madrid I recommend Room Mate Laura!

From the moment we arrived we were made to feel,like VIPs, the room was a lovely duplex (an upgrade that was a nice surprise on arrival), with comfy bed and super soft pillows it was all really good. Staff on reception were gave a very warm welcome and couldn't do enough to ensure we had everything we needed. I would heartily recommend this hotel.

Location, location location ! Quiet street yet close to everything ! Great rooms the triple room was very spacious! Delicious breakfast GLUTEN FREE available! Just ask the person in charged ! The service is the best !! People at the reception very helpful. Thanks for being so kind !

Stayed here for two nights and was really happy with the hotel. You can't beat the location which is in walking distance to many of the tourist sights and in a central lively area. There are loads of places to eat and drink at a close walk from the hotel. I got a free room upgrade which was nice. My room was large and comfortable with nice toiletries and good amenities. Hotel breakfast buffet was good to with a decent selection. Staff were friendly and helpful. Would stay here again.