of TripAdvisor Travelers recommend this hotel
Excellent location within walking distance of Yasaka Shrine, Kiyomizu and Gion. Service is wonderful, and food incredible. We have stayed here twice, the first time 7 years ago, and again recently. On both occasions it worth was the price for the amazing experience. Would recommend 100% Make sure you set aside time for a bath - family style, in the wooden tub. Staff were very friendly and helpful. Okini .....
"Amazing home away from home"
We HIGHLY recommend this Ryokan. From arrival you're made to feel like you're home, given refreshments in your room, and all the staff are absolutely wonderful and a pleasure to interact with. The room is most spacious, and the traditional bath was excellent to soak into after a day of exploration in the local area. Everything was replenished, coming back to our room always had hot water to enjoy tea. Our room had a partial view of the garden and it was very soothing. Despite our minimal japanese, the aunties who served our breakfast were appreciative of our efforts to speak to them in japanese and were happy to indulge us. We recommend opting for the Japanese breakfast, as it was absolutely delicious and very filling with great variety. The staff went above and beyond to be of assistance, we were sad to leave but look forward to visiting again. Also, the pricing is excellent and recommend choosing Sakanoue for those wanting to stay in a Ryokan. A special big thankyou to sister for trying to dry our shoes before we left.
"Excellent. Amazing Service. Okini!!"
What a wonderful ryokan hidden in a calm, quiet street, blocks away from a gorgeous temple that is lit up at night during the warmer months. A respite from this tourist town, we felt at home and nearly cried when leaving. Be warned - if you are coming to this Ryokan expect a traditional experience, which my partner and I adored. This means having an open mind to customs you aren't used to (food is a big one - we were served beautiful meals that some western people would not want to eat, which in my opinion was a huge plus.) Do your research on what it means to go to a Ryokan and what to expect. This has all the hallmarks of tradition and realness. The location, the facilities, and service was superb. The team made me feel like I was part of the family, and they were beyond friendly. My partner and I actually hugged every single one of them one our way out and I felt like I was leaving a part of my new friends behind when we left. They had excellent recommendations, took their time with us, and had at least one staff member on hand who spoke fluent English at all times. I came back from a rainy day one evening with dirty shoes, and the next morning they were spotlessly clean. Every day upon arrival we were greeted with hot green tea, and the servers for our evening meals (which were life-changing, by the way) even taught us Kansai dialect Japanese. If you are traveling to Kyoto, go! It's also like a 5 minute walk from a local bus stop, which I highly recommend going to from Kyoto station.
"Classic fair hotel, may be little pricy'"
It locates good location of Higashi yama. classic style, but I guess little pricy. Food is good, room is clean but old. Bath tub as small and old does not worth the price. Again Food is really good, if you love Japanese food, I suggest you visit. Also good location.
"Very enjoyable ryokan!"
Sakanoue was the best choice for a traditional ryokan experience without blowing an insane amount for one night. The room was cozy and had a private bathroom which was a plus. Location was PERFECT!!! Easy walk to Sannenzaka/Ninenzaka/Kiyomizu Temple/Gion. The Kaiseki dinner was very interesting. Everything they serve is according to the season. So most of it was all very new to us, not necessarily bad, just different. The traditional japanese breakfast was delicious. I definitely recommend getting the room package with only the breakast and trying out one of the many kaiseki restaurants in Kyoto. We would have done this but they only had the dinner and breakfast room package available. Also, I was kind of disappointed that we didn't have our meals served in our room. Not too big a deal but I guess there was some confusion on our reservations. I had changed our reservations from 6 to 5 well ahead of time and they kept on saying we had 6. This was all resolved rather quickly though. Overall a lovely stay!!! Highly recommend one night in a ryokan.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM