of TripAdvisor Travelers recommend this hotel
"1 week - Wedding and Honeymoon"
Overall the trip was good! The wedding came out perfect and really have no complaints! Breadnika took great care of us and made sure everything was perfect before, during and even after the wedding! Kenny, the photographer was amazing and we are extremely glad we got a photo package through the resort! The room itself wasn't bad. Kingsize bed, tv, stocked fridge and a bathroom. We went with the oceanview honeymoon suite. Now the location was pretty bad. Our room number was in building 7 and located near the elevator maintenance room. Every time the elevator was used it sounded like a huge piston went off and was super obnoxious even over the television and would go off constantly (seeing as people always were using it) morning, day, night and even past midnight. The housekeeping was horrible. Under one of the nightstands there was a previous guests underwear so obviously they don't clean under it. We requested only coke and juices TWICE. The first time they put all diet cokes and no juice. The second time we left the note they took EVERYTHING out of the fridge but 2 cokes and 4 juices. Was extremely annoying and by the time they got it right it was our last night. The ground were perfect. Everything was well taken care of but the fertilizer they used on the bushes and trees smelled horrendous!!! It seriously smelled like dead animals and you would have to hold your breath and run through the area. This also included the bushes near the room (we were on the 1st floor) so anytime we would open the front doors the smell would seep into the room. It was disgusting. The service was great, everyone was extremely friendly and was willing to help you in anyway. If you didn't have a butler (we didn't) you would have to seek our assistance for anything including drinks/food which wasn't bad except sucked when you were on the beach and would have to keep running back and forth for a drink. My wife and I never went to the main pool but enjoyed the quiet pool a lot. It was warm and chill rather than cold and loud/obnoxious. Beach was perfect! The food was decent. The only reserved restaurant we tried was the Bombay which was excellent! The buffets were good for morning and lunch and the pub was food was decent for a late dinner if you never reserved anything. My only complaint regarding food is we had hair in our 3 different times in 3 different restaurants including our reception dinner. I don't know if they wear hair nets or not but it was pretty gross.
"Great Exuma is GREAT!"
My husband and I had a wonderful week at the Sandals Emerald Bay in April. The transfer from the airport was well organized, check-in was easy, and our butler room was clean and spacious! The ocean water was clear and blue, but I was a little disappointed about the seawood/ debris that was on the beach. ( I would have thought that the resort would attempt to keep the beach cleaned up.) There is a FUN pool and a quiet pool. Most of our time was at the fun pool. There are plenty of lounge chairs available by the pool, and I didn't notice the early rush to save seats, which was nice. We sampled all of the restaurants and liked them, but we thought the French restaurant was definitely the best! Some variety of evening entertainment was offered each night. We had never had a butler room before, and we are so used to being independent, that I'm sure we didn't take advantage of their full potential. A big "thank you" to Kevin and Corey for excellent service! We booked a "Swim with the Pigs" excursion through the tour desk in the lobby. It was a "squealing" good time with tour boat operator Ray. The 1/2 day trip included a visit to the island to feed the pigs, a stop to feed iguanas, an island for swimming or hiking, a place for snorkeling, and another island to hike up a hill for beautiful panoramic views. It was fun, varied, and just the right amount of time. Another huge compliment goes to Jennifer who offered jewelry making classes by the pool. She was so personable and patient with everyone. I came home with 2 necklaces and matching earrings!
Just returned from Sandals, Great Exuma. The beach is huge, water is turquoise and the service is impeccable. Our room was spacious, housekeeping always kept things clean and went out of their way not to interfere with our plans for the day. Thank you ladies for all you do! We had butler service with Roger, Jamier and Adam. There are not enough good things to say about these butlers. Thank you so much for always making our day special. Those wonderful surprise baths were heavenly and greatly appreciated. Roger has an incredible talent with towel art and it was amazing! Thank you, Roger. Jamier was always a delight with his quick smile and wonderful attitude. Adam always made sure we had those extra touches with flowers and a warm heart felt hug. I will miss you all!! The food was all good but our favorite was The Drunken Duck gourmet burgers. Rocky always knew us and our favorite dish the minute we walked in. Truly made us feel like family. Drinks were delicious and always served with a smile! Thank you Kwame, you are a treasure!! For something special, check with Terrance at the bar for one of his Radioactive daily specials. Between those two bartenders at the main pool, there is never a dull moment! The water activity hut goes out of their way to make sure everyone is having a good time. Thank you, Timal, for a wonderful sailing trip. We enjoyed every minute of it!! There is a bread lady at the main pool who serves the most delicious bread. There is a different variety each day and it is all good!! If you are looking for the most beautiful beach and best service, this is the place. Peaceful, yet fun and relaxing. Can't wait to come back and spend another week in the sun being spoiled!!
Worth the time, the wait, the trip, the $$$. Great vacation spot. Great butler service, Would do it again. Ask for "Floyd, The Butler" his services are impeccable. The food is awesome, has the freshest taste of any resort we've visited.
My husband and I just returned from a week at Emerald Bay. This was our 7th Sandals vacation and our 5th Sandals resort. This was our first time at Emerald Bay. ROOM: We stayed in a concierge level room in Beach House 1. The room was spacious, clean and comfortable. We have had the butler experience in the past, and we don't feel you need it at SEB to enjoy the resort. GROUNDS: The landscaping is beautiful and well kept. It is not the prettiest of the Sandals we've stayed at, but still very nice. STAFF: The staff overall was friendly and accommodating. FOOD: We had our dinners at the Italian restaurant (good food, slow service, very little ambiance); Drunken Duck (good burger and fries); Soy (excellent sushi and service); Kimonos (great food & fun); Bombay (delicious); Bahama Bay (excellent lobster and steak, slow service). We had lunch at Barefoot twice (very good, but if you order fish, be prepared for flies); pizza at Dino's is delicious; and Bahama Bay has a lunch buffet with different themes each day. I especially loved the Cafe where I ordered a vanilla iced latte every morning! BEACH: The beach is long and beautiful! The water is spectacular!! MAIN POOL: We love sitting at the main pool when at Sandals. The pool itself is nice, love the swim up bar too. However, the music was usually played so loud it was distracting, and the music selection mostly awful. That was disappointing. There was definitively a lack of staff picking up empty glasses and trash around the pool as well. The bathroom by the main pool was sometimes out of toilet papers and tissues. I know I wasn't the only guest who noticed the lack of service in this area. I was very happy, though, that I never had a problem finding pool chairs like I have at other Sandals. GOLF: My husband is a big golfer, and this is the reason we wanted to try SEB. He was not disappointed! The course and the views are amazing! Be prepared, however, for a $35 a day golf cart fee. EXCURSION: We booked one tour through Sandals to see the pigs and iguanas. Fun trip, worth it! In the past we stayed at La Toc in St. Lucia three times (our favorite), Royal Bahamian, Ochi in Jamaica, Whitehouse in Jamaica.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM