Select your room
Pool View Superior Room
656 sq ftshow more
Pool View Superior Room
Flexible Rate - Double Use
2 adults
All inclusive
Flexible Rate - Single Use
1 adult
All inclusive
Flexible Rate - 1 adult + 1 child
1 adult
All inclusive
Flexible Rate - 2 adults + 1 child
2 adults
All inclusive
Flexible Rate - 2 adults + 2 children
2 adults
All inclusive
Flexible Rate - 3 adults
3 adults
All inclusive
Flexible Rate - 3 adults + 1 child
3 adults
All inclusive
Pool View Penthouse
656 sq ftshow more
Pool View Penthouse
Flexible Rate - Double Use
2 adults
All inclusive
Flexible Rate - Single Use
1 adult
All inclusive
Flexible Rate - 1 adult + 1 child
1 adult
All inclusive
Flexible Rate - 2 adults + 1 child
2 adults
All inclusive
Flexible Rate - 2 adults + 2 children
2 adults
All inclusive
Flexible Rate - 3 adults
3 adults
All inclusive
Flexible Rate - 3 adults + 1 child
3 adults
All inclusive
One Bedroom Suite - Pool View
656 sq ftshow more
One Bedroom Suite - Pool View
Flexible Rate - Double Use
2 adults
All inclusive
Flexible Rate - Single Use
1 adult
All inclusive
Flexible Rate - 1 adult + 1 child
1 adult
All inclusive
Flexible Rate - 2 adults + 1 child
2 adults
All inclusive
Flexible Rate - 2 adults + 2 children
2 adults
All inclusive
Flexible Rate - 3 adults
3 adults
All inclusive
Flexible Rate - 3 adults + 1 child
3 adults
All inclusive
Eco Family Suite
430 sq ftshow more
Eco Family Suite
Flexible Rate - Double Use
2 adults
All inclusive
Flexible Rate - Single Use
1 adult
All inclusive
Flexible Rate - 1 adult + 1 child
1 adult
All inclusive
Flexible Rate - 2 adults + 1 child
2 adults
All inclusive
Flexible Rate - 2 adults + 2 children
2 adults
All inclusive
Flexible Rate - 2 adults + 3 children
2 adults
All inclusive
Flexible Rate - 3 adults
3 adults
All inclusive
Flexible Rate - 3 adults + 1 child
3 adults
All inclusive
Flexible Rate - 3 adults + 2 children
3 adults
All inclusive
Eco Family Penthouse
656 sq ftshow more
Eco Family Penthouse
Flexible Rate - Double Use
2 adults
All inclusive
Flexible Rate - Single Use
1 adult
All inclusive
Flexible Rate - 1 adult + 1 child
1 adult
All inclusive
Flexible Rate - 2 adults + 1 child
2 adults
All inclusive
Flexible Rate - 2 adults + 2 children
2 adults
All inclusive
Flexible Rate - 2 adults + 3 children
2 adults
All inclusive
Flexible Rate - 3 adults
3 adults
All inclusive
Flexible Rate - 3 adults + 1 child
3 adults
All inclusive
Flexible Rate - 3 adults + 2 children
3 adults
All inclusive
Eco Family Superior Room
430 sq ftshow more
Eco Family Superior Room
Flexible Rate - Double Use
2 adults
All inclusive
Flexible Rate - Single Use
1 adult
All inclusive
Flexible Rate - 1 adult + 1 child
1 adult
All inclusive
Flexible Rate - 2 adults + 1 child
2 adults
All inclusive
Flexible Rate - 2 adults + 2 children
2 adults
All inclusive
Flexible Rate - 3 adults
3 adults
All inclusive
Flexible Rate - 3 adults + 1 child
3 adults
All inclusive
Location
The Sandos Caracol Eco Experience Resort is an all-inclusive hotel in Playa del Carmen, located on a beautiful white sandy beach in the Mayan Riviera, Mexico. The resort is located 15 minutes from downtown Playa del Carmen. Designed for nature lovers and explorers, this hotel is located in the middle of a lush green area on the edge of an exotic jungle, surrounded by cenotes, mangroves and natural lagoons.
The Sandos Caracol Eco Experience Resort is located 45 minutes from Cancun International Airport.
Carretera Cancún Chetumal Km 295, Playa del Carmen, Mexico - Riviera Maya
Amenities
Sanitary Measures
- Sanitized rooms
- Contactless check-in
- Contactless check-out
- Disinfection of luggage
- Enhanced cleaning
- Food served in the rooms
- Masks provided for clients
- Protective equipment for staff
- Regular health check-ups for staff
- Room rested post check-in
- Room rested post check-out
- Sanitizer provided for clients
- Social distancing measures
- Temperature measurement
Wellness facilities
- Spa
- Massage
- Hot tub/jacuzzi
- Sauna
- Hammam
- Solarium
- Fitness centre
- Beauty salon
- Non-smoking rooms
House Rules
- 100% non-smoking hotel
- Eco-friendly hotel
- Pets not allowed
Dining
- Restaurant
- Bar
Parking Facilities
- Private parking
Cleaning Services
- Dry cleaning
- Laundry facilities
- Ironing service
Transport Services
- Airport transfer
- Car hire
- Shuttle service
Room services & amenities
- Family rooms
General amenities
- Gift Shop
- Air conditioning
- Designated smoking area
- Disabled access
- Garden
- Safety deposit box
- Shops in hotel
- Terrace
Entertainment & Leisure
- Beach
- Swimming pool
- Outdoor swimming pool
- Children's playground
- Indoor play area
- Entertainment staff
- Nightclub/DJ
- Games Room
Sports & activities
- Bikes available (free)
- Billiard table
- Diving
- Golf course
- Hiking
- Snorkeling
- Table Tennis
- Tennis court
- Waterslide
- Watersports on site
- Windsurfing
- Yoga
General services
- Wi-Fi
- Babysitting
- Multilingual staff
Reception services
- 24-hour front desk
- Concierge
- Currency exchange
- ATM/cash machine on site
- Luggage storage
- Ticket counter
- Tourist information
Conditions
Check-in/ Check-out
Check-in 03:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
Visa, MasterCard, American Express
About this property
Location
Mexico>Playa del Carmen>Riviera Maya
Number of rooms
956Sandos Caracol Eco Resort All Inclusive
Reviews
- Tripadvisor Reviews (27279)
M
August 2026
Unforgettable Family Vacation at Sandos - Highly Recommend!
We just had an incredible family vacation at Sandos and we couldn't be happier! This resort is truly complete - it's perfect for families and especially amazing for kids. What makes it so special is ...
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C
August 2026
Okay
Service was great but food was average.
C
August 2026
Great resort
Loved the nature. Loved the food. Loved the service
5
August 2026
The entertainment crew
I went home from this resort with so much memories, especially because of the entertainment crew! The entertainment crew was so nice and friendly!! To make it even better they organize activities for ...
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The pool activities
Leo was amazing with the activities