SAO RAFAEL ATLANTIC HOTEL

We were very excited to arrive here but was not the 5 star experience we were hoping for. The beach was amazing, the walk to the beach just as good, but the hotel itself lacked service quality and the food was average.. And expensive. There was one staff member who went above and beyond but besides her, the rest of the staff didn't really seem to care. We did only stay for one night, but at the end felt like we did not get much value from the stay.

We spent 4 nights here. Lovely hotel, friendly staff. Breakfast has a great spread, very fresh, well stocked even past the end time for breakfast! Close to beach with private access, beautiful grounds and nice outdoor pool. Hiring a car made the area a joy to travel around. Lots of nice restaurants located near by and not expensive. Would recommend Mr Singh for great Indian food!

Me and my boyfriend now husband stayed in Sao Rafael Atlantico for a few nights of relaxation. The bedding was very comfortable and the room was spacious with a balcony. The hotel is only 5 minutes walk to the beach through the private gate. Easy to take nice strolls through the hotel grounds and very peaceful. We loved it so much that my boyfriend proposed at the hotel to me! We got married last year in the same hotel too. I have to say the staff were very accommodating and welcoming, which made our stay even more memorable in the end.

We enjoyed our stay at this hotel. Staff at the reception is very helpful. They give every possible information needed. 24hrs food is available. Nice swimming pool. Wide variety of food for breakfast. Room Service is very good. Rooms are very big and comfortable. Our room was at 4th floor so perfect view from room. Nice live music during dinner. Also nice live music and violinist near pool for a perfect romantic feel. Best of all easy access to Sao Rafael beach. Nice underground parking. 15mins walk to marina. Overall a good stay! Happy us! Thanks!

Before you book please read negative comments and even more interesting- management replies. Arrogant and surprising... This place certainly meets 5* criteria on paper: rooms are big, all needed facilities exist. However there are many BUTs. I start with strengths: + location (unless you like to be in the downtown - then it's a problem...) + spacious rooms + overall large spaces + nice swimming pools (outdoor) + clean + underground parking included BUTs and opportunities - NOT a 5* AT ALL!!! - breakfast selection seems good until you try to eat something - you need to pay for cappuccino (3.5€) and latte (4€)-unbelievable... - in the room - you get 2 capsules of coffee and 1 bottle of water. Once you use them - need to pay for replacement - bar at the swimming pool has ridiculous prices. It's way cheaper at the restaurant on the nice beach nearby hotel - bar on the 4th floor with life music (nice by the way) serves a tasteless food and drinks. Staff seems to be rather ignorant to guests - staff seem to be very unhappy. We didn't see anybody smiling over few days stay - rooms on 1st level are in fact almost underground. Forget any view. You will be lucky if you get any daylight - logistic is a joke. There are huge spaces not used for anything, you may get lost and can't find the way. Many lifts, some going to conference center - decoration... we saw much better airports and train stations. Sometimes we had impression the place is "closed" Overall we do not recommend this hotel. It is overpriced and gives a very weird impression.