"Excellent Business Hotel"
I've been coming to Montreal regularly for the past 5 years or so and been staying at different hotels. I ended up settling on the Sheraton as default, especially during winter months, because the place has an amazing indoor pool with a big hot tub and sauna. Service is pretty much as expected for midrange hotels like this. You usually will get decent service but occasionally will run into someone really rude that just ruins the experience. Nothing really stands out about the decor. It basically screams unoffensive business hotel. The club level is worth it if you need a quiet space to do your work during the day or if you got a family. Free coffee, drinks (non-alcohol), fruits and nutrigram bars all day. Also breakfast and high tea. The waiters will also give you plastic boxes to take stuff to go and people pack boxes of pastry, quiches, cold cuts, cheese, and so on all the time to go. Central location. The restaurant seriously needs help. Food is just boring and well below average for the area, even among hotel restaurants. Perfect hotel for business travellers, people who like to use the pool, and families who are just making a pit stop en route to the ski slopes. Everyone else, you can find cheaper or better options.
Part of a tour group, but this hotel was right in the middle of things, so easy to get out and about and discover a bit of Montreal. The hotel was spotless, staff helpful and friendly and we thoroughly enjoyed our visit. Definitely recommend!
"Perfect Hotel for visiting Montreal"
This hotel was so central. It had everything on the doorstep. Great restaurants cinemas shops bars. What more did you need. The bar was gorgeous and the bar food great. Only thing we noticed was there was no fine dining restaurant but that was not important as the bar people were so helpful in telling you about the restaurants nearby. As the weather was cold we did not want to walk far. Sitting in the large bar with the glass roof was wonderful especially when it snowed. There were computers very nearby for the kids to play games and a well stocked souvenir and all your bits and pieces downstairs. There was a nice club level on the top floor where you could eat a limited breakfast and the restaurant downstairs did breakfast plus the same day and night menu as the bar. The rooms were lovely and comfy and clean. Gorgeous views either of the city or the mountains.
The front desk attendant that checked us in on Feb 19 at around midnight was a welcoming, friendly, accommodating person. She answered questions and offered us choices for the save the environment program the hotel has. She went above and beyond. I had lunch in the boulevard bistro and David was perfect waiter. He took.my order and my food was ready in no time. He checked on me several times to make sure I was ok. The hotel itself is very comfortable. The beds are perfect! I recommend this hotel to everyone spending time in the city.
"Club floor well worth it"
Stayed one night. Great local location. Desk staff really friendly and helpful. Room very clean. Unfortunately the beds in our room were softer then lumpy pillows - really unusual for our experience with Sheraton. Was too late in evening once we discovered how uncomfortable the bed was for a room change so not a great sleep. The breakfast in Club Lounge was awesome. Plan to go back in July for longer period so definitely will stay again and confident we will not have same lumpy bed problem - we’ll try the bed at check-in :).
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM