of TripAdvisor Travelers recommend this hotel
We got two double beds. Sometimes when they say double, it is actually two queen size. However, these were two full size beds. Beautiful view! Loved waking up to the view everyday. We stayed two nights and they were wonderful. My only complaint would be the shower. We stayed in room 854. I ran the water in the tub for my daughter to take a bath and the pressure of the water was so high it kept popping up and the shower head would turn on. I had to keep my hands on it the whole time. Other than that it was great. We paid an extra $37 a night for valet parking. It is $34 a night for self parking. If you don't pay, there is no place to park the car. This is on harbor island so there are no side streets to park.
"Great Customer Service, Great Landscape & View, Needs Remodeling"
There is a free shuttle from the San Diego Airport and it runs every 15 min. The hotel is quite close to the airport (7-10 min. shuttle ride) The customer service was excellent from the valet greeter to the front desk and concierge. They took my phone number and I was able to text any type of requests that arose during my stay. They checked in on me throughout my stay. I loved their green program in which you could help save water and energy by not changing your linen. It's a win-win because you also receive $5 food credit or 500 points daily if you opt into the program (either through front desk or placing your white card on the door). I was lucky to receive a nice view of the pool and marina. If you're looking for food nearby, without transportation, you'll be limited to the mart downstairs (closes at 5:30 p.m.), a pub restaurant, and their main restaurant. There is a Papanani's deli nearby (about a 7 min. walk). They also close around 5:30 - 6:00 p.m. Their cleaning service was average. Although they took care of the basics, the room was still dusty (e.g. desk area had food stains, dust on lamp shades, tv, under the bathroom sink, corner of tubs, etc.). I also saw a small dead bug on the carpet in the corner of the room.
"Nice but be prepared for extra"
Very close to the airport and harbor. It's a nice hotel and free airport shuttle but the resort fee and very high parking rate is something you need to look at if your budget is matter ($22/day for resort fee and $37/night for valet parking).
"In need of cosmetic repairs"
Great hotel. Lounge level has decent food and fantastic views. The rooms and hallways are carpeted and the carpets are tired. The bathrooms in room and common areas are again clean, but in need of a coat of paint. The staff is very caring and efficient. The pillows were plentiful, but older and flat.
The location on the harbor offers excellent views. This hotel is nicer than anything in Hotel Circle, but almost always has vacancies. You can always find the rooms on Priceline for half the rack rate, largely because people are turned off by exorbitant parking & resort fees. The parking is $32 & the resort fee is $24. It's as much a resort as anything in the area, but there's no excuse for those fees. No one else charges that much. If you book through one of the the discounters, they'll stick you in the Lanai section with no view. Or for $20 more ($15 at the business center), you can get a nice view of the harbor
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM