of TripAdvisor Travelers recommend this hotel
Front desk staff, restaurant staff, food quality for breakfast, concierge staff friendliness, location within London, cleanliness of the rooms-property, walking distance to Underground were all just great.
"The perfect stay!!"
This hotel was the perfect stay. First of all, it's location is very central to most tourist attractions. You can easily walk to Westminster Abbey, Big Ben, Houses of Parliament, London Eye, Trafalgar Square, and I could go on. It is an easy walk to local tube stations. The service...wow! The doorman will always hold the door for you and the concierge will answer any question you have. Need a cab, there is a taxi rank right outside the hotel. Laundry service available, which we used, amazing! Turn down service, room service, very good! We checked in early after an overnight flight. The front desk was gracious enough to let us check in early. The room, very very clean. Bed comfortable. Pillows a little flat, but after asking, we were given fluffier pillows within 10 minutes delivered to our room. Restaurants offer good selections if you don't want to go out. Room service, oh my, wonderful! The breakfast, which was included for our stay is the only part that could be improved. It is a wide selection, but is the same thing everyday. Also, and this could be in part because I am from the southeastern U.S. it was just okay. If we hadn't already payed for it, I would have went elsewhere. My husband and I stayed here 5 nights. If back in London, I would absolutely stay here again.
"Birthday celebration "
Loved this hotel. The staff were absolutely brilliant. They really couldn't do enough for you. There was a wide selection to choose from at breakfast and the food was lovely. As it was a special birthday I was treat to a complimentary dessert which was delivered to my room! What a lovely surprise!!! Excellent location for visiting Buckingham palace and Westminster and also a short journey on the tube to Piccadilly and the West end. Really enjoyed my stay and would definitely return! Only one minus would be no nice view from our hotel window but that really didn't spoil our stay!
"Bad first impressions "
First impressions are everything and St. James' Court's customer service is terrible to say the very least. Checkin staff rude and unresponsive. Manager blaming customer for lack of customer service. Frankly I'm appalled.
This hotel is one of the best I've ever stayed in. Hotel is clean, luxurious and superbly taken care of. The over 400 yr old hotel has amazing rooms and a superb staff. Complementary newspaper, chocolates and water and a staff always going the extra mile to ensure a great stay. Each time I go to London, this is where I will stay. Close to Buckingham Palace (less than 5 min walk) and two different Underground stations (St. James's Court, Victoria) Just beautiful!
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Maestro
Check-in: 2:00 PM , Check-out: 12:00 PM