of TripAdvisor Travelers recommend this hotel
"If Proximity to St. Pancras Is What You Are Looking For, This Is The Place"
Seemed geared more towards business travellers. Very 'corporate travel' designed rooms. View from our room was of a plain gray roof, not what a vacationer wants, but a business traveller probably wouldnt care. Staff were all very upbeat and helpful. We ordered from Deliveroo and the concierge said they would have brought the food up to the room had my husband not already gone down to the lobby to meet the delivery person.
"Perfect for Eurostar"
Stately old rail station hotel, brought back from abandonment some years ago and now the center of a gentrified area of London. Lots of big, impressive public spaces. Hotel rooms themselves are perfectly comfortable, if unexciting. Of course, if you are taking an early Eurostar to Paris, this is a perfect place to overnight beforehand. Literally walk out of the hotel and into St Pancras station. Club lounge is pleassant, and the staff there are universally friendly and helpful.
"Another fine stay"
Just finished my third stay at the Renaissance St. Pancras. Again, the property does not disappoint. Staff at the front desk, concierges, and restaurant staff were all extremely helpful and professional. Couple of issues with my room (621): 1) Very minor irritant--the bathroom door would not stay open. But no big deal. 2) A bit more of an irritant: The in-room safe. Extremely hard to use! I had to call down to the desk for help. You have to punch your code numbers in really hard and really fast, or it doesn't take. Safe needs repairing or replacing. As always, proximity to the St. Pancras station was a real plus. The six Tube lines make almost all of the city very accessible. (And of course Eurostar is there for those using it.) Plus numerous eating establishments if you want to dodge the somewhat pricey hotel fare. However, the extensive breakfast buffet is well worth it, if you like to fuel up in the morning. 26 pounds for the full hot version or 19 pounds for the cold version. And kudos to the management for having a computer available just off the lobby to allow guests to check their e-mail FOR FREE. (There are still a few of us who don't drag a laptop with us everywhere.) A service much appreciated. Will definitely return if I visit London again. And finally, my sympathy to you all for the awful Manchester bombing yesterday.
The building is simply magical. The open communal areas are breathtaking. The Victorian splendour is matched by the sympathetic use of new materials. The rooms are modern and well appointed but lack the character of the communal areas. Great location and ambience with excellent staff.
"Exceptional Chambers Club, historic location"
Had a lovely stay in a Jr. Suite in the Chamber's Wing recently. The history of the building is part of what drew me to the property, along with its convenience to St. Pancras International (Eurostar) and King's Cross underground station. Prior to arrival, the concierge went out of their way to help arrange gifts and transportation, and we received a warm welcome upon arrival. Housekeeping was exceptional and the room is unique in is combination of modern lines, classic design and historic architecture. While the living space of our room was a bit small due to the unique construction (a 'floating' bathroom with the work and living areas built around it), it was sufficient for the three of us. The bath service was a nice perk, with two glasses of champagne, chocolate and nice bath products. The service, along with the Chamber's Club, is what will make me return. While we had a bit of an issue in the (gorgeous) Booking Room with the staff, the Chamber's Club was exceptional in service and friendliness. The breakfast is fantastic, and little luxuries such as sweets and sodas, are a nice touch for a return during the day. Wonderful, fresh and handcrafted food along with a beautiful setting make it worth a visit! The value for the price paid is exceptional (while the Savoy is nice and we love Dorchester, I actually enjoyed the Chambers Club and St. Pancras facility even more!), and we look forward to returning the next time we are in London.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 4:00 PM , Check-out: 12:00 PM