THE ATHENAEUM Luxe

We recently visited the spa, having bought a voucher from timeout, and were not disappointed. The spa itself, although small, was perfect for the hour we had there, and although a little crowded at points, this fluctuated throughout. The treatments were fantastic and I would definitely come back again. My only comments would be that sometimes a little more communication would have been better - for example asking what treatments we wanted before we went into the room so we didn't have to wait a little awkwardly as they set up. We also found the music a little too upbeat when trying to relax. All in all, regardless, we would definitely come again and recommend!

Stayed a few year's ago and loved it so decided to return. Seemed to have had a refurb and the ground floor was brighter and more stylish than on a previous visit. Doorman was very helpful finding somewhere to park the car despite their usual one being full. Front desk also helpful and welcoming. Room was modern and stylish. Breakfast of a high standard. Location is superb and love the vertical garden up the side of the hotel complementing the Green Park (literally) it overlooks.

Wonderful property with nicely appointed rooms at a fantastic location. The Athenaeum has the most attentive and friendly staff who go out of their way to make your stay as pleasant as possible. The meeting rooms were very good for our purpose as well.

Booked this hotel for a birthday weekend stay. Had booked afternoon tea but were disappointed with the service. We were shown to our table but no one came to take our order. After sitting for half an hour we eventually managed to get someone attention and asked if we could place our order. When the tea came, one pot was the wrong tea. It's replacement took a long time to arrive. The food was nice but when we had finished the pastries and were ready for the cakes again there was no one to be seen. We waited for a good amount of time and by the time someone did come it was so late we had to go back to our room to get ready for the evening so had to turn down the cakes. We went to a show and on returning to the hotel decided to have a drink in the bar before retiring. We were not shown a cocktail menu so ordered a margarita and a whisky with coffee. The cocktail arrived but the whisky took ages and eventually when we asked about it we were told that the barman was busy. It did eventually arrive but so much for having a drink together! Breakfast was a much better experience. Not really the quality of service we expected from this sort if hotel.

We got a deal at £199 per night including breakfast. The room was small, only one bedside table because the other was the fridge, there is barely room to squeeze past each other in the room, the air conditioning is noisy, the bathroom is minuscule, the wash basin recess is so narrow I cannot get near to the shaving mirror because my shoulders are too wide. Each side of the bedroom window are the vent casings from the ground floor and they really carry the fan noise. The bed was comfortable, you are provided with mineral water, proper milk and coffee so it has something in it's favour. We were looking forward to breakfast in Galvins, a list price of £27.50 each! Help yourself to the continental element with full English, two coddled poached eggs, perfectly nice, two average rashers of back bacon, two rather salty sausages, half a tomato, a nice small slice of black pudding and an offensive mushroom - offensive as in unpleasant flavour like it was cooked in fish oil rather than offensive as in swearing at me, although I might have preferred that to the taste. All in all, I think a lot of the reviewers here stayed at a different hotel or I was transported to a different location.