THE BRIZA BEACH RESORT Luxe

Amazing experience and perfect location.. very close to the airport and all facilities arround.. Chewing beach is the best place to stay, and enjoy everything arround... Only problem was (musqitoooos) and no solution to it :) I recomend this hotel to all...

Travelled around Thailand for the past month in many hotels some being more expensive than others. We decided to get a 'better hotel' for our last stop in Thailand. Little did we know how poor the hotel and service was. We arrived at 1pm and had large suitcases no one came to help and I had to carry my suitcase and my girlfriends case up the stairs into reception. We booked a plunge pool villa and it isn't a villa at all. A villa has more than one room! The shower is dirty and the pool filter doesn't seem to work. We had blood on our bed sheet and a hole in it. I reported it and they didn't seem bothered. In England this would be looked on very badly. £300 a night what a rip off this place is. There was meant to be a large seating area out in the pool area and there were two uncomfortable seats! To top it all off we weren't allowed to turn the air con below 20 as it would break apparently. We had to wait two hours in the room for them to attempt to fix the dripping water from the air con. The patio doors were banging all night long! We could hear nothing but bass music all night! Now we've been moved rooms next door to the most basic room and got to keep our other room with the pool so now we have to walk outside into the other room to get to the pool! And after all this the staff wouldn't even offer a partial refund. They weren't interested. Never again will I stay here. Ruined our last day of the holiday as wasted from 10am till 12:30. Wouldn't mind too much if they tried to make our stay better but nothing was offered.

My husband booked this hotel last minute, but I was a little wary from the couple of bad reviews, how surprised I was when we arrived at the hotel, the entrance is beautiful and the front desk staff were polite and very helpful, we even got an upgrade to a pool villa near the beach for myself and my husband and a separate one for our sister. I couldn't believe the luxury of the villa from the lounge area, the pool and our room. It was less than 100 yards away from the beach, so relaxing. The rooms were cleaned very well everyday with fresh linen, towels and toiletries. The beach bar was lovely, music playing to put you in a holiday mood. There were always fresh towels available placed by great staff, service both there and the bar was more than we could expect. We had breakfast everyday and they were still pleasant when we arrived at the last minute. Plenty to eat from Thai food, salad, cold meats and warm food, eggs cooked to order. Didn't have long to wait from the staff to fill up your refreshments, coffee, team etc. We got married at Maemem beach, on our return to our room it was a beautiful surprise to find they'd decorated our bed with flowers and towel swans, I could have cried with joy. Afterwards we had a beautiful meal upstairs from the restaurant near the bar. It was also my sister in laws special birthday and they brought a cake free of charge and all the staff sang happy birthday along with them congratulating us on our wedding. 2 days later it was my husbands birthday and they decorated the bed again and came personally to our villa to sing and bring another beautiful cake. Our holiday couldn't have been better in any way and will most certainly be going back there. I would like to give a special mention to our cleaning lady she was so lovely, but didn't get change to find out her name. The restaurant staff Mr Wat, Ms Janie, Mrs Do, Mis Kate and the 3 trainees along with the beach bar staff and Mr Tawatchai the manager for making our wedding holiday so magical :-)

Visited with my friend and absolutely loved it. The resort is less than 5 mins away from the airport and within close distance to restaurants/bars. An amazing resort in a great location, would definitley recommend for a trip to Samui.

We stayed at the Briza in March. The pool villa was beautiful and excellent value for money. The plunge pool did get dirty whilst we were there, due to a storm, and it was a shame it didn't get cleaned. But everything else was very clean and well kept. The hotel grounds are very nice. The only downside is there is limited places to sit next to the pool, and the pool bar wasn't manned at all. It wasn't a massive problem as we sat down at the beach most days but on the hottest days it would have been nice to sit near the pool. The beach bar was always manned and the food was excellent. As was the breakfast in the morning. It is at a quieter end of chaweng beach so great if you are wanting to relax in spacious and quiet accommodation. Parts of the hotel look a bit dated but as we were leaving it seemed like bits of work like painting and cleaning were being done. All staff very friendly and helpful.