of TripAdvisor Travelers recommend this hotel
"Most Gross Hotel in Shanghai"
Mold in bathroom, bathroom sink held together with tape, wallpaper peeling off walls, very dirty carpet, breakfast not edible,... The positive rating here is clearly managed by clever marketeers. What was once a historic jewel and cool hangout has been totally trashed and needs a total renovation.
"A change from a corporate hotel"
If you want to stay in a hotel that is untouched by corporate uniformity then give this place a try. It is located in a nice area of the Pudong district, close to many restaurants, small clothing boutiques and a typical shopping mall full of designer shops. My superior room was huge with a large bathroom with shower and huge bath. The bed would have held three people. Breakfast was Ok and not self service. The hotel is stuffed with antiques and there is more wood in the place than an Amazon rain forest. Lovely staff but most have little English. Two quibbles. MasterCard was not accepted and there was no way I could make an international call as my mobile was not working. Also no tea or coffee making facilities in the room.
"1930s charm in Shanghai"
This is my second stay at the Mansion Hotel. The first time was in 2008. My wife and I were married here in the rooftop restaurant and we stayed in a beautiful suite. It was a fantastic weekend. Unfortunately, nearly nine years later, the quality has slipped a little and the hotel needs some attention. Most disappointing to us is the rooftop restaurant. What used to be a wonderful space with a French head chef and excellent outdoor area, has been converted into a cheap looking Japanese restaurant and ugly bar area. All charm has disappeared unfortunately. The hotel is in need of some maintenance and TLC. Overall, it is looking a little tired and the carpets need changing for example. Since it is a small hotel, I suspect they are finding it difficult financially to compete with all the other options in Shanghai. But, having said all that, I still really like the Mansion Hotel. It is quirky, cosy and clean. The staff are nice and the rooms are spacious. The decor is interesting and the foyer is like a museum with antiquities from the 1930s. It feels like an old house, not a fancy hotel, and I really like that! If you want to stay at a hotel with amazing 5 star amenities and modern service, then the Mansion is not for you. If however you are an easygoing traveller who wants to see a slice of older Shanghai in a comfortable place in a great location, then you will enjoy it like I still do.
"Worn down *glamour* of days gone by"
Weathered down hotel that does not deserve the 5 star rating or whatever rating they got for themselves. Examples: they wash the disposable slippers. I know because I got a damp one with a wine stain and another worn to the point the bottom was coming off. Clean, though. In a new plastic bag. A closet handle came off in my hands when I tried to pull the door open. Carpet is well beyond the use-by date, wallpaper peeling off quietly. Pretty sure there was some mold, too. We cut our stay short and moved to another hotel. For the money we were paying those guys for the room we were expecting far more.
"When history isn't enough...."
At some stage the Mansion Hotel has to decide whether it's a 5 star INTERNATIONAL hotel or a Chinese hotel catering to some foreigners! We've stayed here several times now and while the history of the place (it's the former home of Shanghai's most infamous gangster Du Yuesheng) is wonderful, right in the heart of the former French concession, ultimately it's not enough, particularly for business travelers. The standard of English has slipped dramatically over the past 3 years as has the service Examples: one night our laundry (supposed same day service) arrived back after midnight. And that was only because we were leaving early the next day and had been ringing reception constantly . Also, the outside bar and downstairs lobby with its wonderful array of antiques and sepia photos was always good for meetings. It used to provide a full bar service, this has now been relegated to soft drink and beer only. They usually forget to collect the doorknob breakfast menus so more phone calls to reception. Which brings me to the English, or lack of it! I've been travelling and working in China since 1990 and I've not seen such a dearth of English speakers, particularly in (a self promoted) 5 star hotel! Even the simplest request was usually met with a blank. I don't go to China to watch TV but when I asked where the advertised CNN channel was on the set I was met with a wave of a hand and a vehement 'meiyou! Which means NO, not a word we like to hear! Oh, then there's the parking, non existent. Our cab had to park in the street and we struggled our own cases in as the day we arrived the entire façade and lobby of the hotel had been turned into a lurid fashion set for a business promotion. That's it for us, Shanghai has too many good hotels which combine history, antiques AND service. The Mansion left us exhausted.!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM