of TripAdvisor Travelers recommend this hotel
"The regent in Beijing"
The regent is a large hotel well located in Beijing, The service generally was very good, attentive staff and rooms of a good size. One issue we did have is the Air conditioning was unable to be regulated so the room was very warm. It appears that we were not the only ones as others in the hotel had complained of the same issue.
"Beautiful hotel with very nice service ."
I had prebooked a hotel next to this one but because they had overbooked they send us to the Regent . We could not have been happier with this change from a 4 to a 5 star . The location is very convenient to very nice shopping streets and also to Tienanmen Square and the Forbidden City . The hotel is very elegant , spacious and once above the beautiful lobby with many art works it is very quiet . The room was beautiful in dark wood finish , bathroom very nice and convenient with lots of ammenities and everything was very clean . Check in and out was fast and friendly . The breakfast was fantastic , everything was fresh and there was a lot of choice . Specially in comparison to many North American hotels that we pay the same money for per night this hotel is 100% better in my personal view . I hope to come back one day to Beijing we will go to the Regent !!!!
"Beijing and the Forbidden City"
A big modern city hotel. Perfect the welcome at the Reception desk and very good the Concierge service. Room was big and nothing was missing. Excellent the room service. Very nice the pool and fitness center. We choiced the VIP floor and Lounge Service. (17 th Floor) Perfect the service at the Lounge, with a very helpful Staff and ready any time of the day to serve tea or coffee with fruit or delicious snacks. Very good the Happy Hour which goes from 6 till 8 PM. Together with a glass champagne and a beautiful view on the City. The location of the hotel couldn't be better. A walking distance to the famous shopping Wangfujing Street and a pleasant promenade until the Forbidden City. Outstanding the Breakfast at the Caffee 99. All the Staff Reception and VIP Lounge speaks very well english. A special thank you to the Gentlemen Sage Li, Duty Manager, very helpful, who with gran class and kindness assisted us during our 2 recent stays at the Regent. With a perfect knowledge of english. Although the first days of October the Regent was very cold specially in the Main Hall. But things changed jn early November. This hotel host lots of groups. This means that around 8:00 AM the Caffee 99 for breakfast is super crowded. Hope the morning music will change. Not very relaxing. Too bad the Caffee 99 is not open for dinner. Only lunch time. Not all the restaurants belong to the Regent Hotel- They are rather expensive rating quality/price. Nicole (Ariccia/Italy)
We were on a tour of China and stayed in three hotels in Shanghai, Xian and Beijing. This was definitely third out of three in our rating. Breakfast was unimpressive as was the evening buffet. The main issue was the reception staff who seemed to be surly and officious quite different from the staff in the other cities. The cost of wine was amazing probably the most expensive bottle of second rate plonk I have ever bought.
"Issues resolved well"
There was a mistake in our booking, not the hotels fault. I was comfortable with the way they handled it at the time but mostly impressed by the way they approached me on check out, making an effort to ensure my stay had overall been comfortable and to personally come out and thank my entire family. The rooms are very spacious, the English paper welcomed and the internet works well. The lobby area is a pleasant space with interesting artworks to view. We enjoyed the views from the club lounge, the cosy spaces and books but especially the friendly staff there.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM