"Excellent place for a visit to Edinburgh"
The rooms are really beautiful and the view from ours was superb. really small issues like no milk in room for coffee and shower over bath not the best, but pretty much everything else was great. The bar area needs to be more welcoming décor, but the barman was superb and the service excellent. We didn't eat breakfast, so I can't comment on that but everything else was first class.
Great rate of around £100 a night for a lovely hotel in an excellent location which is perfectly placed to explore the historic parts of the city as well as the shops and convenient access to public transportation. Stayed here on a number of occasions and whilst it’s sad that the pool and gym have closed (no idea what’s replacing them) plus the brasserie is undergoing a refurb the rooms and general feel of the hotel is still impressive. My room was great, spacious with excellent views. Good quality in room extras such as very comfy slippers, bathroom products (White Company) and the free whisky and Tunnocks Teacakes. Will be good to go back when they have reopened the restaurant just a shame that there is no gym or pool anymore.
"Wonderful location and comfortable room"
The location of the Scotsman can't be beat. It is steps from the Edinburgh Waverly train station (pro tip: actually exit Waverly in the opposite direction and walk over the North Bridge unless you like hauling your suitcases up 4 flights of stone stairs), overlooks the Christmas markets and is a block from the Royal Mile. Our room was wonderful with complimentary scotch whisky (no "e") on check-in--comfortable beds, quiet, heated towel racks. The only drawback was that the staff was a little stand off-ish. If you needed something you could certainly seek them out, but they weren't exactly anticipating needs or offering their services. Which can be totally fine if you prefer to be left alone on your vacation.
"Not our best experience"
We did not check out of this beautiful hotel with favourable opinion. Edinburgh is one of my most favourite cities and I always enjoy a weekend visit. It was such a shame that our experience of the scotsman was not the best as we were really looking forward to it. The hotel itself is beautiful but there was a number of things that let it down on this visit but that was mainly the service or lack of. I did feel strongly enough about this to complain as being from Scotland myself I would be very embarrassed if guests from overseas believed this to be the normal Scottish welcome. I must say the apology I received from the general manager felt very sincere and to that end we will visit again. Next time I am confident we will experience the real hospitality of The Scotsman and not one that was created by a group of staff who all appeared to be having a bad day. No excuse I know but the apology was so heart felt I must give them another chance. Beds are so comfortable and warm and the building itself gives you a strong sense of this gorgeous city and it's history. I would say give it a go and you very rarely read a bad review. I think I was unlucky and hopefully after my next visit I will have great things to say.
"Great flying visit to Edinburgh"
The location is fantastic, especially if you arrive by train, as I did. Leave by the Market St exit, and across the road you can get a lift/steps up to reception. I found the staff relaxed, helpful and friendly. My room was fun! Great view over the station. The building was old newspaper office, and all the rooms are different. They have this unique wooden hatch, so you can get room service without needing to let someone in your room. I’ll be back!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM