The hotel is centrally located. Our room was large, clean and nice. The breakfast was good. The hotel needs renovation. Bath tub and shower were small and hard to navigate in. The lights were hard to figure out. Friendly staff but not that knowledgeable about the area. No concierge and now way to change money. Really'!'! The elevator was VERY SLOW. location location. Excellent.
Had 2 different rooms. Loved the room on the 3rd floor(view not great),but didn,t have a couch.The 9th floor room was on different levels. We were always going up and down stairs in the room:(, but it did have a couch which we wanted and used.Staff was helpful and friendly.The location was great.We would stay here again.
"old but renewed"
All of the personal were more than good they were VERY helpful and pleasant-The food was okay but not many customers-since the hotel just came out of bankruptcy it is doing very well.There are structural improvements that are being made without causing discomfort to guests if I went back to Edinburgh I would go to the Scotsman . The location is great and the service is tops
"Down hill and under construction "
The place needs a good cleaning and most everything is broken and out is service including the lifts! Also the front desk staff barely speak English not worth the price. We stayed here last year and it was great now it’s a dirty mess!
"Great stay & perfect location "
Stayed here recently and thoroughly enjoyed it. This hotel has a more private and personal feel to it. The hotel has been refurbished and you can see this throughout. We stayed in the Penthouse, however I felt the living area could do with having a more contemporary feel to fit in with the refurb of the rest of the hotel! Hotel is situated 5 mins walk from Princess Street. Ideal if you want a more personal experience.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM