"Nice staff and good location"
This hotel is ideally situated in the center of the city, most attractions within walking distance. I stayed here for a night with colleagues, and my room was of decent size, it was clean and comfortable. We also brought some contest winners with us who stayed at the same property and they'd received an upgrade from the front desk staff. Very nice! The airport is only 20 min away by taxi, making this a good choice for a decent stay in Copenhagen.
"Good location, friendly and helpful staff ;)"
Hotel Square has excellent location. The room was nice and comfortable with access to the Lounge ...great option ! All staff was helpful and friendly, specially the reception staff. We received quick service in all our needs. Really good experience this time in Copenhagen. Thanks to all staff.
"Perfect location if you're willing to compromise on wifi"
The Square is one of the hotels that I frequent the most in Copenhagen. I've probably stayed here over 15+ times. But let me make one thing clear - I stay here because of 1) the central location and 2) this yearly campaign ARP Hansen Group does (read about it below). Location Right across the street from Radhusplaset and Tivoli Gardens (all part of ARP-Hansen Hotel Group; I'm a loyalty member but haven't really experienced any benefits so far) so it really can't get more central than this. The S-train station is only a 3 min walk away. There is a plethora of restaurant and food options available - touristy restaurants with set menus (go to meat packing district where it's not as catered to tourist as this area), 2 Burger Kings, one future McDonald's, one KFC, and even a Hard Rock cafe are located within a 5 min walking radius. If you want grocery stores, there's 2 Nettos (both open until midnight), 2 Irmas, 3 7/11s, and a REMA1000. To the main pedestrian street it's also only a street crossing away. If you're a jogger, there's a body of water nearby that you can run along. If you're a Scientologist, you can also see the church from the room. Therefore, location wise this is probably my favourite hotel of all the ones that I usually stay at. Room I rather like the rooms at the Square. It has all the amenities that I need, such as a tea set and a mini fridge. The beds are comfortable and the pillows are not that lumpy. In each room they have a full bath for those who enjoy baths. They also provide bathrobes and slippers in the room so that you can really have a decent bathing experience. What the Square offers and the other sister locations doesn't is a bluetooth speaker. I like this little extra in the rooms quite a bit especially in the mornings when I'm getting ready. Yes, everything so far reads in favour of the Square...but I think for the modern traveller one of the most important things is wifi. This unfortunately is the downfall of the hotel. I've been coming here for over 18 months and they still have not provided stable wifi. Actually, none of the ARP Hansen hotels do. The Square is one of the worst ones though and it's frustrating to see how spotty the connection is. The only location that has decent wifi in the entire hotel is the lobby. Even in the breakfast area the wifi isn't that great. Trust me - I have 3 devices and all of them need to be constantly reconnected, which is a problem that I do not encounter in other hotels. This is especially annoying when you're a business traveller. Food It has a decent breakfast buffet selection. However, it really pales compared to its sister locations, such as Copenhagen Island or Tivoli Hotel. On the other hand, if you enjoy a good selection of cheese, this one has more choice than the other places. Staff I only interact with the staff when I check in. So I can only say that they seem to be doing their job just fine. I remember during the period that I did come more frequently, some of the staff actually managed to call me by my name. It also seems like the staff is well knowledgeable about the events going on (I do sometimes overhear their conversations with other guests and it seems like they're able to give good recommendations for things to do in Copenhagen). Special campaign For business travellers whose companies have some agreement with ARP Hansen Hotel Group, every year (so far) there's this special deal at the beginning of the year where all the hotels give per guest 200DKK per day in "spending money". You can use this money to go for a meal at their ARP Hansen Group owned restaurants, for room service, for lobby access, or on the mini bar. 200DKK per day is definitely quite a lot of money and very worth it. Therefore, it's definitely worth knowing when this campaign is on during the year. Conclusion - come here for the location, but don't stay for the wifi.
"Excellent hotel in ideal location"
We were greeted by a man called Christian. He was one of the most welcoming and friendly members of staff I have ever had the pleasure of talking to at check-in. He was extremely helpful and knowledgable about Copenhagen and also our home town Glasgow which he spoke about visiting. He gave us a very good first impression and the rest of the stay was very pleasant. The breakfast was included in the rate and it was excellent each morning with good choice and some extras like a shot of ginger which was a good start to the day. We also got 2 complimentary umbrellas from another friendly member of staff due to the heavy rain outside. The room was also modern and comfortable. We had an iron and a bird delivered within minutes of requesting one too. There was also a Bluetooth speaker that we could play our music on. Very satisfied with our stay and worth every penny we paid.
"Excellent location near Tivoli Gardens"
We stayed here for two nights in September 2017 and paid approx. £200 room only per night for the room. Pros Location - a 10 min walk from Copenhagen Central station. Located near Radhausplasen. Plenty of cafes and restaurants nearby. Fantastic for Tivoli Gardens - a 2 min walk to the entrance. 20 min walk to the pretty harbour area of Nyhavn. Room was clean, tidy and modern. WIFI was free and worked fine. Not the biggest bed (maybe a UK king sized) but very comfortable and we had individual duvets. Nice, modern bathroom. Staff were friendly. There were tea and coffee making facilities and a trouser press. On the Sunday, we were grateful of the 12 noon check out. There was a room just off Reception to store luggage. Cons The room was slightly on the small size for 2 people with 2 large suitcases staying more than one night. We paid £200 room only per night, which seemed expensive for the standard of room, but Copenhagen is an expensive city to stay in. There was no safe in the room At 11.45pm, there were rather loud fireworks from Tivoli. Our room looked out onto the back of the hotel, so not a very inspiring view.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM