of TripAdvisor Travelers recommend this hotel
"Very friendly, welcoming and beautiful inside lobby and pool area"
Walking into the St Regis is very awe inspiring, with inviting fragrant smells and a large open grande foyer. The front desk staff are very friendly, with excellent english. The concierge are super helpful. As it can be challenging to book trips online, the concierge were fabulous with assisting us booking hotels and flights to our next locations in China. The pool area and gym are lovely. My only criticism (who the very lovely hotel manager already addressed) is that the rooms need updating (which they will next year) - feels like a time warp from the front area to the rooms. Other than that fabulous!
We stayed at the St Regis in Beijing for 6 nights in October. It is a wonderful hotel which is in a central location and with really good facilities. The service from the staff was excellent. They have excellent pool and spa facilities where we spent a few hours relaxing after our sightseeing everyday. The rooms are also well-maintained. Loved the Toto toilets! I want to single out 2 members of staff that made our stay extremely special and memorable - Simon Li ( Director of Rooms) and Joey ( our waiter during breakfast). When there was a mix-up in our rooms, Simon managed to help us and sorted out the issue. If it weren’t for him, I think our stay in Beijing and the St Regis would have been completely different. As for Joey, he anticipated all our needs, gave us prompt service and really looked after us during our stay there. A huge thanks to both of them!
"Very nice stay"
I stayed here twice during my errands through China and North Korea and both my stays have been excellent. I have been warmly welcomed by the staff at the reception and they were quite informative on all the services and extra I could enjoy as a Star Preferred Gold Member. Upgrade to a larger room was immediately provided and butler service (which I had to call numerous times) was always available and devoted to helping me out with whatever request I had. The SPA was wonderful and so was breakfast; great choice and wonderful presentation. Rooms were large and clean. It has been a very comfortable stay.
The St Regis is a very luxurious hotel. The concierge desk was very helpful arranging tours and getting directions. The pool and sauna area was very nice. Gym was well equipped. Located around a bunch of embassies there weren't too many close options for dining so ate at the restaurant in hotel once which was very nice but expensive.
"Another great stay"
The Hotel is beautiful but you can definitely tell it has some age on it. The breakfast buffet is good in the morning and they have numerous choices. The rooms are larger and have updated technology for you. The carpets shed a lot so be prepared to have to use a lint roller often.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM